Building owners are legally required to provide heat and hot water to their tenants. Hot water must be provided 365 days per year at a constant minimum temperature of 120 degrees Fahrenheit. Heat must be provided between October 1st and May 31st, i.e. "Heat Season," under the following conditions:
Between the hours of 6:00am and 10:00pm, if the outside temperature falls below 55 degrees, the inside temperature is required to be at least 68 degrees Fahrenheit.
Between the hours of 10:00pm and 6:00am, the inside temperature is required to be at least 62 degrees Fahrenheit.
To see if there are any open heat and hot water violations on your building or to check the status of your heat and hot water complaint, visit HPDONLINE.
Learn more about the penalties for a property owner for failing to provide heat and hot water.
Download the Heat Season magnet in additional languages:
Download the Heat Season bulletin in additional languages:
HPD Heat Complaint Statistics as of November 14, 2019
|# of Heat Complaints Yesterday||1,637|
|# of Heat Complaints YTD Current Heat Season||38,893|
Day with Highest Complaint Volume Current Heat Season
|Date||# of Heat Complaints|
|Wednesday, November 13, 2019||2,820|
*Heat season is from October 1 – May 31.