Contact HPD Division of Tenant Resources

Contact HPD Division of Tenant Resources

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General Contact Information


HPD Division of Tenant Resources
100 Gold Street, Room 1-O
New York, NY 10038

Client and Owner Services hours:
Visit the above address Monday-Friday, 9:00 am – 4:00 PM

Information Hotline for Participants and Landlords:
917-286-4300 (listen to menu and follow prompts to reach the appropriate unit)

Tenant Inquiries and Communications

Recertifications and General Inquiries:

Submitting Applicant/Participant Forms e.g. Tenant Self-Certification of Information, Requests for Additional Information, Request for Reasonable Accommodation Forms):

Mainstream, FUP, VASH, and Project-Based Programs (PBV, Mod Rehab, Continuum of Care programs: Mod SRO and SPC, NYC 15/15):
Fax: 212-863-8828

Owner Inquiries and Communications


Enhanced Development Owners:

Rent Increase Requests:

DTR Owner Portal Information:

Information and accommodations for victims of domestic violence, dating violence, sexual assault, and/or stalking

Clients with HCV or PBV subsidy:

Clients with a Continuum of Care subsidy (CoC SPC or CoC Mod SRO):

If you are not sure which type of subsidy you have, you may contact HPD Client Services at 917-286-4300 and a staff member will help you. 

Housing Quality Standards (HQS)

Family Self-Sufficiency Program (FSS)

Portability Inquiries and Requests, Coordination with other Public Housing Authorities

Program Integrity and Compliance (fraud prevention)
Fax: 212-863-5721

Legal Support Unit hotlines

917-286-4300 (listen to menu and follow the prompts for Legal Support)

HPD Language Access Coordinator

Robert Turbiak
Director of Operations, Human Resources