Property Management Classes

Property Management Classes

a classroom full of property managers looking at a powerpoint.

New York City Department of Housing Preservation and Development (HPD) offers free classes for property managers in New York City. Please click the title of the course below for more information about each course. 

View the Events page to register for upcoming classes (space is limited). 

Property Management Classes

Click on a class, or press the enter key on a class, to reveal its description.

Introduction to Residential Property Management

Learn the basics of managing residential property in New York City, including the roles of key City agencies and what they require. This class will also provide information on basic record keeping, how to advertise vacant apartments, and housing discrimination laws.

Topics covered:

  • HPD property registration
  • Pros and cons of owning NYC rental property
  • The roles and responsibilities of key City agencies, including:
    • Department of Housing Preservation and Development (HPD): Housing quality enforcement
    • Department of Finance (DOF): Property taxes and liens
    • Department of Buildings (DOB): Boilers, elevators, facades
    • Department of Health (DOHMH): Lead, mold, pests
    • Department of Environmental Protection (DEP): Water and sewer, insurance
  • Accounting
  • Advertising vacant apartments
  • Fair Housing and discrimination laws


Introduction to Rent Regulations and Housing Court

New York’s Rent Laws provide numerous protections for tenants of rent stabilized and rent controlled apartments, including the right to lease renewals and limitations on rent increases. This class will provide an overview of your rights and responsibilities as a property owner, as well tips on how to mediate disputes with tenants and when you should go to Housing Court.

Topics covered:

  • How to comply with New York's rent regulations
  • Landlord-tenant mediation
  • Access, non-payment, and holdover evictions
  • How to navigate Housing Court


Housing Maintenance and Safety Requirements

Learn how to keep your property up to code and your tenants and property safe. This class will provide an overview of City and State requirements for housing quality, including recent legislation on heat and hot water. Instructors will describe the process of correcting and removing violations, what happens when a tenant calls 311 to file a complaint, and how the City can help you keep your property in good physical condition.

Topics covered:

  • Signage
  • Annual notices and filings
  • Heat and hot water requirements
  • Carbon monoxide and smoke detectors
  • Window guards
  • Mold
  • Pests
  • Harassment
  • Egress
  • Complaint process and notification to owners
  • Violation issuance and certification process
  • Vacate orders
  • Inspection fees
  • Emergency repair charges
  • Special enforcement


Financing Capital Improvements and Improving Operations: HPD Programs Explained

This class will provide an overview of the rehabilitation loan and tax benefit programs that the City can provide to help lower your operating costs, upgrade your property, and keep rents affordable for tenants. Financing options can be tailored to meet the needs of your property, whether for lead paint removal, energy efficiency and water conservation, or moderate/substantial repairs and renovations. At the end of the class, students will have the opportunity to consult one-on-one with an HPD financing specialist.

Topics covered:

  • Multifamily financing programs
  • Green housing loan program
  • Lead paint/healthy homes grants
  • Homeowner repair loans
  • Tax exemptions


Identifying and Managing a Lead-Based Paint Problem

The City's Childhood Lead Poisoning Prevention Act (Local Law 1 of 2004) requires landlords to identify and remediate lead-based paint hazards in the apartments of young children, using trained workers and safe work practices. This class will provide information about how to identify, remediate, and notify tenants about lead paint-based hazards; it will also describe how to remove violations and what resources are available to help.