Doing Business with HPD

Doing Business with HPD

The City of New York is rolling out new features in its PASSPort online procurement platform that will make the contracting process easier and more transparent than ever. PASSPort facilitates every step of the procurement process - from identifying vendors to contract solicitation and response evaluation, award to contract, and invoicing to payment.  To maximize business opportunities, all contractors should create a vendor account in PASSPort. Please reference the Vendor Account Creation manual for step by step instructions on how to create a vendor account in PASSPort. For more information on PASSPort, visit the Mayor's Office of Contract Services (MOCS) PASSPort Webpage or reach out to the MOCS Service Desk at


The Payee Information Portal (PIP) is a service that allows vendors to become a payee for the City of New York. It allows you to manage your account information, view financial transactions with the City, enroll in direct deposit, and more.

For questions regarding the status of payment for work performed or other issues related to invoices, checks, or vouchers, call 212-863-6879. For questions regarding the status of a Section 8 Housing Assistance Payment, call 917-286-4300.

Fiscal Manual

The HPD Fiscal Manual provides vendors with information on the agency’s payment procedures, requirements for the maintenance of books and records related to payment requisitions, the agency’s Right to Audit, and additional related procedures.

Effective July 1, 2019, the NYC Health and Human Services Cost Policies and Procedures Manual was incorporated into and made part of the HPD Fiscal Manual. If there is a conflict between the terms of the HPD Fiscal Manual, the Cost Manual shall take precedence.

Compliance and Reporting

Vendors working with HPD should be aware of various compliance requirements pertaining to a range of items including campaign contributions, labor monitoring, payroll submission, training opportunities for low-income residents, background checks, equal opportunity employment, transparency, and fair and equitable marketing practices. Learn more about compliance and reporting.