Phone Numbers

  • General: Infoline 718-557-1399
  • Adult Protective Services: 212-630-1853
  • Child Support Helpline: 888-208-4485
  • Domestic Violence & Emergency Intervention: 800-621-4673
  • Emergency Food Assistance: 866-888-8777
  • HIV/AIDS Services Administration: 212-971-0626
  • Report Welfare Fraud: 718-722-8001 or fill out a form online


Please visit one of our locations.


Send an email to the Commissioner.

The Freedom of Information Law (FOIL)

The Freedom of Information Law is New York State's principal statute on providing for public access to the records of government.

Records Access Officer
Office of Legal Affairs
Human Resources Administration
4 World Trade Center
150 Greenwich Street, 38th floor
New York, New York 10007

Send an email to the FOIL office

FOIL records are available for inspection and copying Monday through Friday, from 9 a.m. to 4:30 p.m., by appointment only. Questions regarding the Freedom of Information Law itself may be directed to the Committee on Open Government.

Subpoenas and Legal Papers

Subpoenas and Legal Papers can be served on the Human Resources Administration at:

Human Resources Administration
Office of Legal Affairs/Subpoena Unit
4 World Trade Center
150 Greenwich Street, 38th floor
New York, New York 10007

Public Solicitation Licenses

HRA permits nonprofit organizations, associations and corporations to solicit donations for charitable purposes in New York City.

HRA administers Public Solicitation Licenses for event producers interested in soliciting for services, products, or charities at their event. These solicitations can take place indoors or outdoors. Outdoor solicitations include pledges to a walk-a-thon/bike-a-thon, or door-to-door canvassing with a kit. Indoor solicitations include contributions taken in a public space, or the operation of a thrift shop, rummage sale, book sale, bazaar and sale of tickets for fundraising purposes.