To help stop the spread of COVID-19, many HRA locations have consolidated until further notice. If your needs cannot be met by ACCESS HRA, call 311 or consult the HRA Locations page for more information.
Important Notice – No Mandatory Dispute Resolution Appointment
If you are Cash Assistance recipient, the Human Resources Administration (HRA) may have sent you a notice for a Mandatory Dispute Resolution (MDR) appointment.
The notice was sent to you in error. Please disregard the notice.
The appointment that was scheduled for you has been cancelled. You DO NOT have to appear for that appointment. No negative action is being taken as a result of the notice. You may still receive other notices about the Fair Hearing you requested. We apologize for any inconvenience this may have caused you. If you have any questions, please call (718) 557-1399.
Important Information about Recertifications
With ACCESS HRA, you can apply for some HRA benefits, submit documents for your application, manage your case, and much more! Use the resources below to help get started:
The video below shows you step by step how to create an account on the ACCESS HRA website.
This video shows you how to use the ACCESS HRA Mobile App to photograph and upload documents requested for your application.
This video shows you how to look up details about your case with the ACCESS HRA Mobile App.
This video shows you how to look up your upcoming HRA appointments and get directions using the ACCESS HRA Mobile App.
Note: Due to the ongoing situation with Coronavirus, HRA has cancelled all in-person appointments. No negative action will be taken on your case due to missed appointments.
You can ask for a Special Grant to get benefits for emergencies or add members of your household to your case. You can find forms that are used to ask for a Special Grant in our Special Grant Document Guide.