ACCESS HRA Resources

To help stop the spread of COVID-19, many HRA locations are consolidating until further notice. If your needs cannot be met by ACCESS HRA, call 311 or consult the HRA Locations page for more information.

All in-person HRA appointments have been cancelled. No negative actions will be taken on your case.

If your Cash Assistance (CA) or Supplemental Nutrition Assistance Program (SNAP) benefits will expire on or after August 31, 2020 and you would like to continue getting benefits, you must complete the recertification process to see if you are still eligible. You either got a letter or will get a letter at a later date telling you when and how to recertify.

With ACCESS HRA, you can apply for some HRA benefits, submit documents for your application, manage your case, and much more! Use the resources below to help get started:

How to Create an Account

The video below shows you step by step how to create an account on the ACCESS HRA website.

How to Upload Documents Using the ACCESS HRA Mobile App

This video shows you how to use the ACCESS HRA Mobile App to photograph and upload documents requested for your application.

How to View Your Case Details with the ACCESS HRA Mobile App

This video shows you how to look up details about your case with the ACCESS HRA Mobile App.

How to Check Your Appointments with the ACCESS HRA Mobile App

This video shows you how to look up your upcoming HRA appointments and get directions using the ACCESS HRA Mobile App.

Note: Due to the ongoing situation with Coronavirus, HRA has cancelled all in-person appointments. No negative action will be taken on your case due to missed appointments.

Read the ACCESS HRA Brochure

Read the ACCESS HRA Users Guide

Special Grant Document Guide

You can ask for a Special Grant to get benefits for emergencies or add members of your household to your case. You can find forms that are used to ask for a Special Grant in our Special Grant Document Guide.