ACCESS HRA Resources

ACCESS HRA Resources

HRA is in the process of re-opening locations. If your needs cannot be met by ACCESS HRA, call 311 or consult the HRA Locations page for the latest information on center openings.

Important Information about Recertifications

  • Recertifications: If you receive a Cash Assistance or SNAP recertification notice by mail or an ACCESS HRA alert that you need to recertify, you must submit your recertification or your benefits will stop. You can use ACCESS HRA, fax, mail, or a drop box at open centers to submit your recertification. Please make sure that we have your correct phone number. You can check it and update it on ACCESS HRA website or the ACCESS HRA Mobile AppLearn about the ways you can submit your recertification and supporting documents.

  • CA 6-month mailer and SNAP periodic report: Starting July 2021, if you do not return your SNAP periodic report or Cash Assistance mailer your case will close.

  • Medicaid cases with authorization ending in March 2020 through December 2020 and January 2021 through February 2022 will be automatically extended.

With ACCESS HRA, you can apply for some HRA benefits, submit documents for your application, manage your case, and much more! Read the ACCESS HRA Users Guide for more information.

You can also use the resources below to help get started:

ACCESS HRA FAQs

ACCESS HRA Frequently Asked Questions

ACCESS HRA Brochure

Special Grant Document Guide

You can ask for a Special Grant to get benefits for emergencies or add members of your household to your case. You can find forms that are used to ask for a Special Grant in our Special Grant Document Guide.

How to Create an Account?

The video below shows you step by step how to create an account on the ACCESS HRA website.

How to Check Your Appointments with the ACCESS HRA Mobile App?

This video shows you how to look up your upcoming HRA appointments and get directions using the ACCESS HRA Mobile App.

Note: Due to the ongoing situation with Coronavirus, HRA has cancelled all in-person appointments. No negative action will be taken on your case due to missed appointments.


ACCESS HRA Release History

ACCESS HRA Release History 2015-2021

Release Notes Archive for ACCESS HRA

2021

ACCESS HRA November 2021 Release Communication
ACCESS HRA April 2021 Release Communication
ACCESS HRA February 2021 Release Communication

2020

ACCESS HRA December 2020 Release Communication
ACCESS HRA October 2020 Release Communication
ACCESS HRA February 2020 Release Communication
ACCESS HRA January 2020 Release Communication

2019

ACCESS HRA September 2019 Release Communication
ACCESS HRA July 2019 Release Communication
ACCESS HRA March 2019 Release Communication
ACCESS HRA January 2019 Release Communication

2015-2017

ACCESS HRA November 2017 Release Communication
ACCESS HRA September 2017 Release Communication
ACCESS NYC February 2017 Release Communication
ACCESS NYC July 2016 Release Communication
ACCESS NYC June 2015 Release Communication