Adult Protective Services

The Adult Protective Services Program (APS) provides services for physically and/or mentally impaired adults. APS works to help at-risk clients live safely in their homes. APS clients can be referred by anyone. Find more information on referrals or make a referral here or call 212-630-1853. If an individual is eligible, a home visit will be made in three business days or in 24 hours if the situation is life-threatening.

For more information on what qualifies an individual for APS and what factors are taken into consideration during a home visit, view the APS Brochure. You can view the interactive version of the APS Brochure here.

For more information, contact the APS office in your borough:

Brooklyn Borough Office: 718-722-4830 | 718-722-4812
Bronx Borough Office: 929-252-8500
Manhattan North Borough Office: 212-971-2727
Manhattan South Borough Office: 212-279-5794
Queens Borough Office: 718-883-8254
Staten Island Borough Office: 718-556-5846

Other phone numbers:

APS Central Intake Unit at 212-630-1853
Division of Voluntary and Proprietary Homes for Adults (DVPHA), for information on placement call 212-331-3722. More information on what’s offered in Family-Type Homes for Adults.

APS is a state-mandated case management program and part of HRA's Office of Special Services.

Applications

Referral System: Make a referral