Adult Protective Services

Adult Protective Services

To help prevent the spread of COVID-19, all CASA and APS Offices are closed. These services are still available by phone.

The Adult Protective Services Program (APS) provides services for physically and/or mentally impaired adults. APS works to help at-risk clients live safely in their homes.  APS clients can be referred by anyone. Find more information on referrals or make a referral here or call 212-630-1853. If an individual is eligible, a home visit will be made in three business days or in 24 hours if the situation is life-threatening. Read this brochure for more information on what qualifies an individual for APS and what factors are taken into consideration during a home visit.

For more information, contact the APS office in your borough:

  • Brooklyn Borough Office: 718-722-4830 | 718-722-4812
  • Bronx Borough Office: 929-252-8500
  • Manhattan North Borough Office: 212-971-2727
  • Manhattan South Borough Office: 212-279-5794
  • Queens Borough Office: 718-883-8254
  • Staten Island Borough Office: 718-556-5846

Other phone numbers:

APS is a state-mandated case management program and part of HRA's Office of Special Services.