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NYC Child Support – ACCESS HRA Mobile App

NYC Child Support – ACCESS HRA Mobile App

The NYC Child Support – ACCESS HRA Mobile App simplifies the child support enrollment process by asking you simple questions that more quickly help you complete the form (watch the video).

Once submitted, the enrollment form and any required documentation is reviewed by an OCSS staff member, who will contact you to confirm your submission and talk to you about the next steps in obtaining child support.

To make it easier to use, the app uses the same login information as ACCESS HRA. You can also create a new account using the app if you don’t already have one.

Download the app for free through the App Store (Apple) and Google Play (Android) in English, Spanish, Korean, Arabic, Russian, Traditional Chinese, and French

Key features

  • Can be used instead of the New York State child support application and referral forms mailed to you or found on the NYS website.
  • Allows people referred by Cash Assistance or Medicaid to scan and upload documents, reducing the burden on parents and guardians who are already involved in other complex application processes
  • Gives you the option to view and download your enrollment form after submitting it

To learn more about child support, please visit www.nyc.gov/hra/ocss or email us at dcse.cseweb@dfa.state.ny.us.  

How to Create an Account

The video below shows you step by step how to create an account on the ACCESS HRA website.