The Home Energy Assistance Program (HEAP) helps low-income homeowners and renters pay bills for heating fuel, equipment and repairs. For more information about HEAP call 800-692-0557.
HEAP season starts November 13, 2017. HEAP eligibility is determined by whether the household income is below the current New York State income and household energy costs. Here is more information on qualifications for HEAP.
HEAP may be able to offer a benefit even if heat and utilities are included in the rent or the applicant lives in subsidized housing and pays directly for heating costs. Here is a list of required documents to apply for HEAP.
You can print an application for HEAP on ACCESS HRA, go to: Get Information > View and Print Forms > Financial Assistance Programs.
You can return printed forms to our HEAP office locations.
UAP assists families or individuals who are elderly, blind, disabled, mentally impaired or those residing in a neglected or hazardous environment who require financial assistance for their energy bills.
Contact the Heat Line if you are having trouble paying your utilities bill 212-331-3150.
Here are some other situations that may make you eligible for cash assistance.