HRA’s Medical Assistance Program can help New Yorkers who qualify enroll in public health insurance programs like Medicaid. HRA accepts applications from residents who are age 65 or over, persons of any age who are living with a disability or blindness, persons who are in receipt of Medicare and are not a parent or caretaker relative of minor children, and former foster young adults under age 26. Call the HRA Medicaid Helpline at 1-888-692-6116 for more information or visit a Medicaid Office to apply. During the COVID-19 Emergency, applications may be submitted via fax to 917-639-0732.
Request an application for Medicaid Housekeeping Services or ask home care questions by calling the CASA Office in your borough.
Other consumers must apply to the NY State of Health at nystateofhealth.ny.gov or by calling 1-855-355-5777.
HRA’s Office of Citywide Health Insurance Access also has resources for individuals and small businesses who want to learn more about public and private health insurance, including the Affordable Care Act.
You can also find fact sheets and brochures to better understand your health insurance and coverage options under ACA.
Clients may attest to all elements of eligibility except Immigration Status and Identity, if immigration document does not also prove identity. Copies of documents that prove immigration/identity status should still be submitted. Do not submit original documents. If clients are unable to submit this documentation due to the COVID-19 Emergency, the application should still be submitted. Clients will be given an opportunity to submit the documents later. Clients whose citizenship status is not verified through data sources will also be given an opportunity to submit the documents later.
Clients do not need to provide proof of their Medicare application; this requirement is waived for the period of the COVID-19 emergency.
Call the HRA Medicaid Helpline at 1-888-692-6116 for more information. During the COVID-19 Emergency, applications may be submitted via fax to 917-639-0732.
During the COVID-19 emergency, Medicaid cases due to renew in March, April, May, June, July and August will be extended for 12 months, even if the renewal is not returned. Any case that is closed for failure to renew or failure to provide documentation during COVID-19 will be re-opened and coverage restored to ensure no gap in coverage. Excess resources cases will be extended for 6 months. See below for information regarding coverage for Surplus cases.
During the week of May 18-23, 2020, Medicaid/ Managed Long Term Care/ Nursing Homes/ Medicare Savings Program Renewal (Recertification) Notices of Intent to close Medicaid cases were sent in error to clients whose renewals were due in May 2020. The Medicaid cases will not close for any of these consumers and coverage will be extended, whether or not the client returned the renewal, as per New York State COVID-19 emergency easements.
The renewal extension applies to all renewal cases including Office of Mail Renewal, MLTC, Nursing Home Eligibility, Medicare Savings Program, MBI-WPD (entitled to 6 months extended grace period if loss of employment), Stenson/Recipients who lose their SSI eligibility and Rosenberg/Recipients who lose their eligibility for cash assistance.
Clients who have met their March, April, May, June, July or August spenddown, will have their Medicaid coverage extended for 6 months. Clients who have a spend down and have been unable to submit a bill or payment due to the COVID-19 emergency should call the MICSA Surplus Helpline at 929-221-0835 and leave a voicemail with the following information.