Health Assistance

Health Assistance

Health Insurance Options

HRA’s Medical Assistance Program can help New Yorkers who qualify enroll in public health insurance programs like Medicaid.  HRA accepts applications from residents who are age 65 or over, persons of any age who are living with a disability or blindness, persons who are in receipt of Medicare and are not a parent or caretaker relative of minor children, and former foster young adults under age 26.  Call the HRA Medicaid Helpline at 1-888-692-6116 for more information or visit a Medicaid Office to apply.

Other consumers must apply to the NY State of Health at nystateofhealth.ny.gov or by calling 1-855-355-5777.

HRA’s Office of Citywide Health Insurance Access also has resources for individuals and small businesses who want to learn more about public and private health insurance, including the Affordable Care Act.

You can also find fact sheets and brochures to better understand your health insurance and coverage options under ACA.


New Applications:

Clients may attest to all elements of eligibility except Immigration Status and Identity, if immigration document does not also prove identity. Copies of documents that prove immigration/identity status should still be submitted. Do not submit original documents. If clients are unable to submit this documentation due to the COVID-19 Emergency, the application should still be submitted. Clients will be given an opportunity to submit the documents later. Clients whose citizenship status is not verified through data sources will also be given an opportunity to submit the documents later.

Clients do not need to provide proof of their Medicare application; this requirement is waived for the period of the COVID-19 emergency.

Renewals:

During the COVID-19 emergency, no Medicaid cases will be closed for failure to renew or failure to provide documentation. Any case that is closed for failure to renew or failure to provide documentation will be re-opened and coverage restored to ensure no gap in coverage. Renewals will be extended for 12 months. Excess resources cases will be extended for 6 months.  See below for information regarding coverage for Surplus cases.

Request an application for Medicaid Housekeeping Services or ask home care questions by calling the CASA Office in your borough.

The renewal extension applies to all renewal cases including Office of Mail Renewal, MLTC, Nursing Home Eligibility, Medicare Savings Program, MBI-WPD (entitled to 6 months extended grace period if loss of employment), Stenson/Recipients who lose their SSI eligibility and Rosenberg/Recipients who lose their eligibility for cash assistance.

Surplus:

Clients who have met their surplus for March will have their coverage extended for 6 months. Clients who have a spend down and have been unable to submit a bill or payment due to the COVID-19 emergency should call the MICSA Surplus Helpline at 929-221-0835 and leave a voicemail with the following information.

  • Name
  • CIN
  • Phone Number
  • If submitting a bill, please provide the name of the provider, the date of the service, and the amount of the bill.
  • If submitting a payment, please indicate the amount of the payment. Please do not leave credit card information on the voicemail.
  • Clients will only receive a call back if additional information is needed.
  • If the requested information is provided, coverage will be extended for 6 months.