HIV/AIDS Services

HIV/AIDS Services

HIV/AIDS Services and COVID-19

To help stop the spread of COVID-19, many HRA locations are consolidating until further notice. If your needs cannot be met by ACCESS HRA, call 311 or consult the HRA Locations page for more information.

New Yorkers who are immunocompromised are now eligible for the COVID vaccine, including individuals with HIV/AIDS. Visit or call 877-VAX-4NYC (877-829-4692) for more information or to schedule an appointment.

Notice: Starting August 29, 2016, you no longer need to have HIV-related illness to receive HASA services. All NYC residents with HIV or AIDS who meet financial need requirements are eligible.

Read HASA Frequently Asked Questions

HASA assists individuals living with AIDS or HIV illness to live healthier, more independent lives. The program can help clients with individualized service plans to target necessary benefits and provide support that is specific to their medical situation and that will enhance their well-being. HASA clients receive ongoing case management and are assigned to a caseworker at one of our HASA centers, located in all 5 boroughs.

HASA services include intensive case management and assistance in applying for public benefits and services, including:

  • Medicaid
  • Supplemental Nutrition Assistance Program benefits
  • Cash assistance
  • Emergency transitional housing
  • Non-emergency housing
  • Rental assistance
  • Home care and homemaking services
  • Mental health and substance abuse screening and treatment referrals
  • Employment and vocational services
  • Transportation assistance
  • SSI or SSD application and appeal

Applying for HASA

ServiceLine is the single entry point for applications, information, and referrals for services. Applicants are typically referred by medical and service organizations though applicants can also directly contact ServiceLine.

To establish eligibility, an applicant must have been diagnosed, at any time, with HIV illness or with AIDS as defined by the Centers for Disease Control and Prevention.

ServiceLine is in operation from Monday through Friday, 9 AM to 5 PM. The primary contact number is 212-971-0626 or for TTY machine: 212-971-2731. The unit is located at:
400 Eighth Avenue, 2nd Floor, New York, NY 10001


Applicants to the program can provide any one of these forms:

General Request for Program Admission
Medical Request for Homecare
Social Security Application Forms: Adult | Child


HASA Housing: Serving the housing needs of HASA clients
Shelter Occupancy System (SOS): For communication between HRA staff and shelter contractors