To help stop the spread of COVID-19, many HRA locations have consolidated until further notice. If your needs cannot be met by ACCESS HRA, call 311 or consult the HRA Locations page for more information.
Important Notice – No Mandatory Dispute Resolution Appointment
If you are Cash Assistance recipient, the Human Resources Administration (HRA) may have sent you a notice for a Mandatory Dispute Resolution (MDR) appointment.
The notice was sent to you in error. Please disregard the notice.
The appointment that was scheduled for you has been cancelled. You DO NOT have to appear for that appointment. No negative action is being taken as a result of the notice. You may still receive other notices about the Fair Hearing you requested. We apologize for any inconvenience this may have caused you. If you have any questions, please call (718) 557-1399.
Important Information about Recertifications
The Human Resources Administration is dedicated to fighting poverty and income inequality with essential programs that help families and individuals with economic and social service needs.
HRA provides New Yorkers with a variety of critical services to make ends meet, including, but not limited to, food and cash assistance, emergency rental assistance, services for individuals with disabilities or those living HIV/AIDS, and emergency shelter for survivors of domestic violence.
New Yorkers in need can apply for and recertify their Supplemental Nutrition Assistance Program (SNAP) benefits online and determine if you are eligible for Cash Assistance and other services offered by HRA via the online ACCESS HRA platform.
For more information on our programs, please call HRA Infoline at 718-557-1399 or 311.