I Need Help

I Need Help

To help stop the spread of COVID-19, many HRA locations have consolidated until further notice. If your needs cannot be met by ACCESS HRA, call 311 or consult the HRA Locations page for more information.

Important Information for Households with Recertifications ending on August 31, 2020:

If your Cash Assistance (CA) or Supplemental Nutrition Assistance Program (SNAP) benefits are scheduled to expire on or after August 31, 2020, you should submit a recertification form. If you do not, we will extend your recertification for six months, after which you will need to recertify if you wish to continue receiving benefits.

Important Information for Households with Recertifications ending on September 30, 2020:

If your Cash Assistance (CA) or Supplemental Nutrition Assistance Program (SNAP) benefits are scheduled to expire on September 30, 2020, you must submit a recertification form if you would like to continue getting benefits.

Please check ACCESS HRA for more information about your recertification schedule.

Medicaid cases with authorization ending in July, August, September, October, November and December will be automatically extended for twelve months.

Our Services

The Human Resources Administration is dedicated to fighting poverty and income inequality with essential programs that help families and individuals with economic and social service needs.

HRA provides New Yorkers with a variety of critical services to make ends meet, including, but not limited to, food and cash assistance, emergency rental assistance, services for individuals with disabilities or those living HIV/AIDS, and emergency shelter for survivors of domestic violence. 

New Yorkers in need can apply for and recertify their Supplemental Nutrition Assistance Program (SNAP) benefits online and determine if you are eligible for Cash Assistance and other services offered by HRA via the online ACCESS HRA platform.  

View HRA's Guide to Services

For more information on our programs, please call HRA Infoline at 718-557-1399 or 311.

Read our Non-Discrimination Policy.