I Need Help

I Need Help

To help stop the spread of COVID-19, many HRA locations are consolidating until further notice. If your needs cannot be met by ACCESS HRA, call 311 or consult the HRA Locations page for more information.

All in-person HRA appointments have been cancelled. No negative actions will be taken on your case. See everything you can do online on ACCESS HRA.

If your Cash Assistance (CA) or Supplemental Nutrition Assistance Program (SNAP) benefits will expire on or after August 31, 2020 and you would like to continue getting benefits, you must complete the recertification process to see if you are still eligible. You either got a letter or will get a letter at a later date telling you when and how to recertify.

Medicaid cases due to renew in May, June, July and August will be extended, even if the renewal is not returned.

Our Services

The Human Resources Administration is dedicated to fighting poverty and income inequality with essential programs that help families and individuals with economic and social service needs.

HRA programs can help New Yorkers with a variety of serious needs, such as food or cash assistance to help make ends meet, one-time emergency assistance to avoid eviction, services for the disabled or those living with HIV and AIDS, temporary shelter to escape domestic violence and much more.  To the left is a list of programs available from HRA.  Click on a program to learn more.

You can apply or recertify for Supplemental Nutrition Assistance Program (SNAP) benefits online and check if you are eligible for Cash Assistance and many other programs at New York City’s front door for benefit access, ACCESS HRA.

View HRA's Guide to Services

For more information on our programs, please call HRA Infoline at 718-557-1399 or 311.

Read our Non-Discrimination Policy.