SNAP Benefits

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SNAP Benefits

SNAP Benefits and COVID-19

To help stop the spread of COVID-19, many HRA locations are consolidating until further notice. If your needs cannot be met by ACCESS HRA, call 311 or consult the HRA Locations page for more information.

All in-person HRA appointments have been cancelled. No negative actions will be taken on your case. See everything you can do online on ACCESS HRA

Important Information for Households with Recertifications ending on August 31, 2020:

If your Supplemental Nutrition Assistance Program (SNAP) benefits will expire on August 31, 2020, you should submit a recertification form. If you do not, we will extend your recertification for six months, after which you will need to recertify to continue receiving benefits.

Important Information for Households with Recertifications ending on September 30, 2020:

If your benefits are scheduled to expire on or after September 30, 2020, you must submit a recertification form to continue receiving benefits.

Please check ACCESS HRA for more information about your recertification schedule.

Lost Power Recently?

If you lost power due to the recent Tropical Storm, you can request replacement of food purchased with SNAP benefits. To request a replacement, you will need to complete the REQUEST FOR REPLACEMENT OF FOOD PURCHASED WITH SUPPLEMENTAL NUTRITION ASSISTANCE PROGRAM (SNAP) BENEFITS (LDSS-2291) form and submit it within 10 days of the loss of food. You may also have to submit documents proving the outage. To submit your request, any documents you may have, simply take a picture of the completed and signed form and submit using the ACCESS HRA Mobile app (www.nyc.gov/accesshramobile). If you cannot use the app, you can also submit your form by fax, by mail, or in-person at one of our open Centers (Click here for a list of open centers.)

For Cash Assistance clients, click here for a list of open centers that you can either fax, mail, or drop off the request form to.

For SNAP only clients:

Fax:                                         917-639-1111

Mail:                                        HRA/Family Independence Administration

                                                Supplemental Nutrition Assistance Program

                                                Mail Application Referral Unit

                                                P.O. Box 29197

                                                Brooklyn, NY 11201-9956

Returning or Submitting Documents

Need to return or submit documents? You can submit documents in the following ways:

  • Upload them using the ACCESS HRA mobile app. Go to nyc.gov/accesshramobile
  • Fax them to 917-639-2544.
  • Mail them to:
    Centralized Recertification Mail Unit
    PO Box 29008
    Brooklyn, NY 11202
  • Bring them to an open HRA Location.

Documentation Guide

This guide gives examples of documents you can use to give proof of information we need to decide on help for you. This guide doesn't mention every type of document. Other documents may be used, even if not on the list.

Download the guide in:

Please be aware that unscrupulous individuals may use COVID-19 as an opportunity to create a scam in order to steal your personal information. Learn more about this Potential Fraud Scam Alert.

The Supplemental Nutrition Assistance Program (formerly known as "food stamps") provides food assistance for nearly 1.8 million low-income New Yorkers including families, people who are aging and people with disabilities. The program helps families and individuals supplement the cost of their diet with nutritious foods.

All Cash Assistance and SNAP applicants that have been approved for benefits will receive an EBT card in the mail. If your EBT card has not yet arrived, you can go to the Brooklyn OTC site for your permanent card, or one of seven open center locations for a temporary card that will have all benefits available until the EBT card arrives. Please see the list of locations.

How to Apply

Eligibility Factors

Here is a list of documents you may need to determine your eligibility for SNAP (W-129G):

Returning Documents

Need to return documents for your application? Here's a list of community partners who can help:

You can can also submit documents using the ACCESS HRA app.

SNAP On-Demand

Due to the COVID-19 pandemic, an interview may not be required at this time. If we need additional information, HRA will contact you. If we have everything we need we will make a decision on your case and send you a notice.Please remember to submit as many documents as you can using the ACCESS HRA Mobile app. You can look at the documents page on Access HRA to see the kinds of documents HRA may need. You do not need to recertify for SNAP at this time. Recertifications are postponed -- you will receive a letter letting you know when it is time to recertify.

Shop for Groceries Online with your SNAP Benefits

Did you know that you can now use your Supplemental Nutrition Assistance Program (SNAP) benefits to shop online for fresh produce and groceries?
Learn more

Frequently Asked Questions

Here are some SNAP Frequently Asked Questions.

Recertification

Instructions for recertifying for SNAP via phone (BRC-901E):

View in:

Recertifying for SNAP via IVRS (BRC-901C):

View in:

FoodHelp NYC Locator

Visit our Food Assistance map for locations of food pantries and community kitchens in the five boroughs.

Forms and Brochures

Need a Client Consent Form for DSS Case Inquiries?

SNAP Need to Know Brochure (BRC-100):

View Large Print version:

View Screen Reader version:

Listen to Audio version:

Emergency Food Assistance

For information about emergency food program locations and hours of operation please call the Emergency FoodLine at 866-888-8777. This is an automated hotline available 24 hours a day, 7 days a week.

Check out our FoodHelp NYC Locator for a map of food assistance locations.

Want to work with HRA to provide food assistance? Find information on becoming a food provider.

Expedited Benefits

You may be able to get Expedited Processing if:

  • Your household has less than $100 in cash or other available resources and will have less than $150 overall during the month that you apply, or
  • Your combined income and available resources in the month of application are less than the sum of your rent or mortgage plus heat, utilities and phone, or
  • At least one person in the household is a destitute migrant or seasonal farm worker and his/her cash and bank accounts are not more than $100.

For more information call HRA's Infoline at 718-557-1399.

Health Bucks

Health Bucks is a seasonal program that allows SNAP recipients to earn $2 coupons for every $5 spent on their EBT cards at farmer's markets. Learn more about the program, which is run jointly with the Department of Health and Mental Hygiene.

Read the SNAP Nondiscrimination Statement