Human Resources Administration311Search all NYC.gov websites
Important COVID-19 Information
- Recertifications: If you receive a Cash Assistance or SNAP recertification notice by mail or an ACCESS HRA alert that you need to recertify, you must submit your recertification or your benefits will stop. You can use ACCESS HRA, fax, mail, or a drop box at open centers to submit your recertification. Please make sure that we have your correct phone number. You can check it and update it on ACCESS HRA website or the ACCESS HRA Mobile App. Learn about the ways you can submit your recertification and supporting documents.
- SNAP periodic report: All SNAP households that are due to return a Periodic Report in January, February or March 2022 will not have their case closed for failure to return the report. Starting in March, households will be expected to return their mailer.
- Medicaid cases with authorization ending in March 2020 through December 2020 and January 2021 through March 2022 will be automatically extended.
- View more important information about COVID-19 and your HRA benefits
Quick Links
COVID-19 Vaccine
Safe and effective COVID-19 vaccines are available to all New Yorkers, 5 and over.
Child Support Services
Help kids get support from both parents. Apply for services. Sign up for job training.
Food Assistance
Learn how to get help buying healthy foods for your family.
Homelessness Prevention Administration
Assisting New Yorkers in need to maintain stable, affordable housing in their communities.
HIV/AIDS Services
Helping people living with HIV/AIDS to live independent, healthy lives.
Homebase
If you are about to become homeless, Homebase can help you stay out of shelter.
Disability Access
Learn how to request Reasonable Accommodation for HRA services.
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