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Important COVID-19 Information

  • Recertifications: If you receive a Cash Assistance or SNAP recertification notice by mail or an ACCESS HRA alert that you need to recertify, you must submit your recertification or your benefits will stop. You can use ACCESS HRA, fax, mail, or a drop box at open centers to submit your recertification. Please make sure that we have your correct phone number. You can check it and update it on ACCESS HRA website or the ACCESS HRA Mobile App. Learn about the ways you can submit your recertification and supporting documents.

  • SNAP periodic report: All SNAP households that are due to return a Periodic Report in January, February or March 2022 will not have their case closed for failure to return the report. Starting in March, households will be expected to return their mailer.

  • Medicaid cases with authorization ending in March 2020 through December 2020 and January 2021 through March 2022 will be automatically extended.

  • View more important information about COVID-19 and your HRA benefits

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