Language and Disability Access

Language and Disability Access

Language Access
Language access is critical to NYC’s diverse communities. The Mayor’s Office of Immigrant Affairs (MOIA) is committed to providing and expanding meaningful access to its information and services for New Yorkers with Limited English Proficiency, in accordance with Local Law 30 (2017).

Get MOIA’s Language Access Implementation Plan (PDF)

For more information on Local Law 30 and language access visit the Language Access page

If you do not receive interpretation when seeking a city service, call 311 and say "language access" to submit a complaint.

If you have a questions, concerns, or complaints about translation or interpretation, please contact MOIA’s Language Access Coordinator:

Kenneth Lo
Deputy Director, Language Access
(212) 346-6047
klo@moia.nyc.gov

Disability Access
If you have questions, concerns, or complaints related to disability access, you may contact MOIA’s Disability Service Facilitator:

Kenneth Lo
Deputy Director, Language Access
253 Broadway, 4th Floor
New York, NY 10007
(212) 346-6047
klo@moia.nyc.gov