ActionNYC is for every immigrant New Yorker. The program offers all New Yorkers free, safe immigration legal help in a network of trusted community-based organizations at community sites, public health facilities, public schools, and libraries. Services are provided in your language. Your immigration status does not matter.
You can call the City-funded, free and safe ActionNYC Hotline at 800-354-0365, or call 311 and say "ActionNYC," between 9AM to 6PM, Monday to Friday, to get:
Immigration law is complicated. Beware of fraudulent immigration providers who may make false promises. Learn how you can avoid becoming the victim of immigration fraud and report immigration fraud.
Visit the NYC Department of Consumer Affairs website for tips on how to avoid fraud when working with an immigration assistance services provider.
If you have been the victim of immigration fraud, you can report a fraudulent provider by calling the New York State Office of New Americans at 1-800-566-7636. The operators will take a report of your complaint and share it with prosecuting offices in New York City. New York City residents can also call 311 to connect to the New York State Office for New Americans Hotline.
Flyer: Immigration legal help is available to every immigrant New Yorker over the phone during the COVID-19 outbreak.
Postcard-sized Graphic: Free, safe immigration legal help is available for every New Yorker. Your immigration status does not matter.
Arabic | العربية
Bengali | বাঙালি
Chinese (Simplified) | 简化字
Chinese (Traditional) | 正體字
Farsi | فارسی
French | français
Greek | ελληνικά
Haitian Creole | kreyòl ayisyen
Hebrew | עברית
Italian | Italiano
Hindi | हिंदी
Japanese | 日本語
Korean | 한국어
Nepali | नेपाली
Polish | Polskie
Portuguese | Português
Punjabi | ਪੰਜਾਬੀ
Russian | русский
Spanish | Español
Tagalog | tagalog
Thai | ไทย
Tibetan | བོད་ཡིག
Urdu | اردو
Vietnamese | tiếng Việt
Yiddish | יידיש
What is ActionNYC?
ActionNYC is a partnership between the Mayor's Office of Immigrant Affairs, the Department of Social Services/Human Resources Administration, and the City University of New York. The program provides City-funded, free and safe immigration legal help to all New Yorkers across the five boroughs, where immigrant New Yorkers live and in the languages they speak. Your immigration status does not matter.
Find free, safe immigration legal help in your community. It is important to consult with a licensed immigration attorney about your options.
How does ActionNYC operate?
The ActionNYC model is based on three pillars: (1) outreach and marketing; (2) community navigation; and (3) legal services.
All three aspects of the program are connected through technology tools.
How do I contact ActionNYC ?
Call the ActionNYC Hotline at 800-354-0365, between 9AM to 6PM, Monday to Friday, or call 311 and say "ActionNYC " to get:
Who are ActionNYC’s community partners?
ActionNYC’s community partners are uniquely positioned to meet community-specific needs due to their immigration legal expertise, strong local ties, and cultural and linguistic competence.
Coordinated through the ActionNYC hotline and appointment making system, they provide services over the phone and at trusted community sites, public schools, hospitals, and libraries citywide.
Current ActionNYC community partners, community-based organizations and legal service providers, include:
For more information about these partners, view the press release: ActionNYC: Mayor's Office of Immigrant Affairs Announces Funding Awards to Organizations Providing Free and Safe Immigration Legal Services to New Yorkers Citywide.
I am concerned about sharing information about me and my family. How do I know my information is safe?
What if I can't afford legal help?
Can you serve immigrants who don't speak English?
What happens to immigrants who are not eligible for a change in their immigration status?
What are the rights of immigrants and immigrant families in New York City?
Where can newly-arrived immigrants and refugees get help?
The following Resource and Referral Guide provides information on services available to recently arrived immigrant children and their families and caretakers, including refugees. These services include education, child and family welfare, health, legal, and other services.
Download a printable PDF version of this resource and referral guide.