ActionNYC is for every immigrant New Yorker. The program offers free, safe immigration legal help in a network of trusted community-based organizations, public health facilities, public schools, and soon libraries. Services are provided in your language. Your immigration status does not matter.
You must make an appointment to receive services. To make an appointment, call the ActionNYC Hotline at 1-800-354-0365 between 9AM to 6PM, Monday to Friday or call 311 and say "ActionNYC."
The ActionNYC Hotline provides New York City residents, regardless of immigration status, with free, comprehensive immigration legal screenings, legal representation, accurate and timely immigration-related information, and referrals to City-funded and community-based resources and support services.
ActionNYC is a partnership between the Mayor's Office of Immigrant Affairs and the City University of New York.
Find free, safe immigration legal help in your community. It is important to meet with an immigration attorney about your options.
ActionNYC provides the following services:
ActionNYC also provides referrals to City-funded and community-based resources and support services.
Visit the NYC Department of Consumer Affairs website for tips on how to avoid fraud when working with an immigration services provider.
If you have been the victim of immigration fraud, you can report a fraudulent provider by calling the New York State Office of New Americans at 1-800-566-7636. The operators will take a report of your complaint and share it with prosecuting offices in New York City. New York City residents can also call 311 to connect to the New York State New Americans Hotline.
Download the ActionNYC flyer in the following languages:
Download a postcard-sized graphic, available in 25 languages with information about ActionNYC:
Arabic | العربية
Bengali | বাঙালি
Chinese (Simplified) | 简化字
Chinese (Traditional) | 正體字
Farsi | فارسی
French | français
Greek | ελληνικά
Haitian Creole | kreyòl ayisyen
Hebrew | עברית
Italian | Italiano
Hindi | हिंदी
Japanese | 日本語
Korean | 한국어
Nepali | नेपाली
Polish | Polskie
Portuguese | Português
Punjabi | ਪੰਜਾਬੀ
Russian | русский
Spanish | Español
Tagalog | tagalog
Thai | ไทย
Tibetan | བོད་ཡིག
Urdu | اردو
Vietnamese | tiếng Việt
Yiddish | יידיש
What is ActionNYC?
How does ActionNYC operate?
The ActionNYC model is based on three pillars: (1) outreach and marketing; (2) community navigation; and (3) legal services.
All three aspects of the program are connected through technology tools.
How do I make an ActionNYC appointment?
To make an appointment, call 1-800-354-0365 between 9AM-6PM, Monday - Friday or call 311 and say "ActionNYC." You can make your appointment for the language that you speak, and you can be served in the language that you speak.
Who are ActionNYC’s community partners?
We have community partners in all five boroughs:
Below is a list of ActionNYC partners and service providers:
I am concerned about sharing information about me and my family. How do I know my information is safe?
What if I can't afford legal help?
Can you serve immigrants who don't speak English?
What happens to immigrants who are not eligible for a change in their immigration status?
What are the rights of immigrants and immigrant families in New York City?
Where can newly-arrived immigrants and refugees get help?
The following Resource and Referral Guide provides information on services available to recently arrived immigrant children and their families and caretakers, including refugees. These services include education, child and family welfare, health, legal, and other services.
Download a printable PDF version of this resource and referral guide.