New York City is home to a growing population of 8.6 million residents and welcomes more than 60 million annual visitors. New York's 24/7 energy has incubated economic, artistic, and cultural trends with impact well beyond our five boroughs. New Yorkers who rely on nightlife for their livelihood face many challenges, as do residents living in neighborhoods dense with nightlife establishments.
While the Office of Nightlife is here to support quality of life and business, it is also is a resource for education and guidance for best practices, codes of conduct and education for the community in and around nightlife.
Throughout its long history, nightlife has been central to New York City's identity. The "city that never sleeps" is a destination for dreamers and doers and an epicenter of creativity. Nightlife spaces are also an opportunity to look out for each other to ensure that there is safety, support and awareness around social justice, health and harm reduction. Nightlife provides places for people to come together to find community, to express their individuality, and contributes to the city's distinctive energy and diversity.
Music is an essential part of the cultural life of New York City and critical to many nightlife and other business operations. Yet in some cases, amplified sound can create disturbances that may impact quality of life. That is why the NYC Noise Code attempts to balance the needs of residents, with those of a vibrant and flourishing hospitality industry.
That code has strict standards for allowable sound, though every person will have a different tolerance for what level of audible sound is detectable. Landlords and business owners generally seek to avoid sound-related disputes.
For neighbors of nightlife establishments that are experiencing issues related to sound, it is advisable to try to resolve those disputes directly with the venue first, if possible. Sometimes small changes to speaker placement, sound insulation materials, or the use of digital decibel monitors can lead to positive resolutions. In most cases, open, direct, and frequent communication can be the key to managing sound-related conflicts.
For chronic, ongoing issues that have not been resolved, nightlife businesses or neighbors experiencing sound issues may want to consider free mediation services. Mediation is voluntary, confidential, and informal. A neutral third party can intervene to understand both sides of a disagreement and help develop solutions that meet all parties’ needs.
The following community mediation centers provide free mediation services to help resolve sound-related disputes:
More helpful information:
* The City of New York does not endorse the services provided by these mediation centers and nightlife businesses and neighbors should consider other service providers as well. You can also call 311 or If you feel like you have tried all of the above recommendations and are still experiencing chronic, on-going issues regarding sound, you may also contact the Office of Nightlife.
Neighborhood Coordination Officers, or NCOs, are your local problem solvers. They are the cornerstone of NYPD's Neighborhood Policing program, a comprehensive crime-fighting strategy built on improved communication and collaboration between local police officers and community residents. Neighborhood Policing divides precincts into four or five fully-staffed sectors that correspond, as much as possible, to the boundaries of actual established neighborhoods. NCOs spend all their working hours within the confines of their assigned sectors, actively engaging with local community members and residents. They get to know the neighborhood, its people, and its problems extremely well.
Use the links below to find your sector and see who your NCOs are:
Is there a business on your block that you love? Show your support by sharing that business on the NYC Love Your Local map. NYC Love Your Local honors the independent businesses that make our city a unique place to live and was created by the NYC Department of Small Business Services (SBS) to help local businesses continue providing the jobs, goods, and services that make our neighborhoods vibrant.
Attend a Community Board MeetingBeing a New Yorker means playing an active role in shaping your local communities, and one way to do this is to get involved with your local Community Board. Use the links below to find your community board and take part in shaping your neighborhood today!
Know Your Rights as a Resident
The Community Relations Bureau (CRB) educates those who work and live in New York City on the City Human Rights Law, and it actively combats discrimination by fostering dialogue and engagement between communities. As part of this mission, CRB carries out a variety of initiatives across the city. Here, you will learn how CRB works with communities every day.
Helping New Yorkers in crisis. NYC Well is your connection to free, confidential mental health support.
If you drink tonight, make sure your evening ends in the best way possible. The choice is simple. Choose not to drink and drive.
Learn about the types of care and services available for problematic alcohol or drug use.
Use the NYC HOPE Resource Directory to connect with information, resources, and organizations for anyone experiencing domestic, dating, or gender-based violence. You can also get more information and sign up for periodic updates at the Mayor's Office to End Domestic and Gender-Based Violence.
This website is a new resource for the nightlife community and industry. We will be making regular updates and additions. We welcome suggestions, corrections and ideas. Let us know at: email@example.com