Office of Nightlife

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MEND NYC: Mediating Establishment and Neighbor Disputes


MEND NYC is a free mediation service dedicated to resolving quality of life disputes between restaurants, bars and nightlife establishments and their neighbors through direct communication and compromise.

The Office of Nightlife has collaborated with the Center for Creative Conflict Resolution (CCCR) at the Office of Administrative Trials and Hearings (OATH), who will be administering MEND NYC. The mediations are conducted by experienced, neutral third parties to help New York City residents and hospitality businesses negotiate immediate and lasting understanding in order to find common ground and coexist as neighbors.

For more information about the program, and how to request mediation for your ongoing issue, please visit this page.



The Office of Nightlife at the NYC Mayor’s Office of Media and Entertainment presents the first of its semi-annual reports on the Multi-Agency Response to Community Hotspots, or M.A.R.C.H. program, available here.

COVID-19 Information & Resources for the Nightlife Industry and Community

Due to the rapidly changing situation; all links will be updated frequently.

For up-to-date information on the City's response to COVID-19, employment resources, or health, medical, food, rent, financial or other assistance, please visit the NYC COVID-19 Citywide Information Portal at:  

You can also call 311 (212-639-9675 for Video Relay Service, or TTY: 212-504-4115) or text "COVID" to 692-692 for updates and information; Text "COVIDESP" to 692-692 for updates in Spanish.


Welcome to the Office of Nightlife

New York City's Office of Nightlife serves as a central point of contact among the nightlife industry, community, and City agencies. Our goal is to help ensure a more vibrant, viable, safe, fair, and well managed nightlife environment in New York City. Nightlife is a vital part of the city's economy, culture, and identity, supporting nearly 300,000 jobs and generating $35.1 billion in economic impact. New York’s nightlife has also long been an important incubator of cultural movements and continues to provide spaces for connection, creativity, and personal expression.

The Office of Nightlife works to support these important contributions by coordinating City services and programs to promote responsible growth, diversity, creativity, inclusion, and quality of life for all New Yorkers and visitors from around the world.

This website is a resource for all New Yorkers to learn more about the city's nightlife industry and community, and includes information for business operators, workers, performers, patrons, and residents to better navigate city services.



About The Office of Nightlife

Ariel Palitz

Mayor Bill de Blasio signed legislation in September 2017 to establish the office, and Council Member Rafael Espinal sponsored the bill. The Office of Nightlife cements New York's position as a global leader in a growing movement of more than 30 major cities around the world working to balance vibrancy and safety by proactively managing life at night. Similar efforts in cities such as Amsterdam, London, Paris, and Berlin have yielded social benefits such as reductions in noise complaints, and healthier, more productive nighttime economies.

The Office of Nightlife is led by Senior Executive Director Ariel Palitz, a lifelong New Yorker and nightlife professional. Palitz comes to the role with deep experience in both nightlife and community building. She owned and operated Sutra, a nightclub on the Lower East Side, for ten years; served on Community Board 3 for over six years and spent the past three years before her current appointment helping entrepreneurs open nightlife establishments in NYC through her consulting company Venue Advisors.

Read more about the Office of Nightlife and staff 

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