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Notification of Your Rights

Notice of Rights

The NYC Mayor's Office Notice of Rights under the Americans with Disabilities Act, The Rehabilitation Act and State and City Human Rights Law in access to city services.

Effective Communication

The Mayor's Office will, upon request, provide appropriate aids and services leading to effective communication for qualified persons with disabilities so they can participate equally in Mayoral programs, services, and activities, including qualified sign language interpreters, documents in Braille, and other ways of making information and communications accessible to people who have speech, hearing, or vision impairments.

Modifications to Policies and Procedures

The Mayor's Office will make reasonable modifications to policies and procedures to ensure that people with disabilities have equal access to all NYC Mayor's Office for People with Disabilities programs, services, and activities. For example, individuals with service animals are welcome in all NYC Mayor's Office for People with Disabilities offices, even where pets are generally prohibited.

Anyone who requires an auxiliary aid or service for effective communication, or a modification of policies or procedures to participate in a NYC Mayor's Office for People with Disabilities program, service, or activity, should contact Noel Haight, the Disability Service Facilitator by mail, email or telephone as soon as possible but no later than three (3) business days before the scheduled event or activity.

Noel Haight
100 Gold Street, 2nd Floor
New York, NY 10038
Voice Phone: 212-788-2548
Video Phone: 646-396-5830
New York Relay users dial 711
Email the Mayor's Office Disability Service Facilitator, Noel Haight

The ADA does not require the Mayor's Office to take any action that would fundamentally alter the nature of its programs or services or that would impose on it an undue financial or administrative burden.

The Mayor's Office will not impose a surcharge to cover the cost of providing auxiliary aids/services or reasonable modifications of policy, for example retrieving items from locations that are open to the public but are not accessible to persons who use wheelchairs.

Questions, concerns or requests for additional information may be directed to the Mayor's Office for People with Disabilities facilitator, Noel Haight.

If you believe that you have been denied an auxiliary aide or service or a reasonable modification of policies or procedures in order to participate in programs, services or activities provided by the Mayor's Office, please see the Mayor's Office for People with Disabilities' Grievance Procedure.

Additional Contacts for Complaints

Disability complaints and questions can be made at other City, State and Federal agencies including, but not limited to the following:

NYC Commission on Human Rights

22 Reade Street
New York, NY 10272
Telephone: 718-722-3131
Report discrimination on NYC Human Rights Website

NYS Division of Human Rights

One Fordham Plaza, 4th Floor
Bronx, New York 10458
Telephone: 718-741-8400
NYS Division of Human Rights Contact Page

U.S. Department of Justice

950 Pennsylvania Avenue, NW
Civil Rights Division
Disability Rights Section – 1425 NYAV
Washington, D.C. 20530
Telephone: 800-514-0301
Instructions on How to file an ADA Complaint

U.S. Department of Housing and Urban Development

451 7th Street, SW
Washington, DC 20410
Telephone: 800-669-9777
Fair Housing Information on Federal HUD Website