The following information is a collection of frequently asked questions by the disability community in NYC. We are constantly updating this page so please continue to check back for additional information.
Do you have additional questions that aren't answered here? Email Commissioner Calise with Additional Questions
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Who qualifies for the Vaccine?
The COVID-19 vaccine is now available to all New York residents 16 and older. People who live outside of the state but work or study in New York are also eligible to get vaccinated. People who are eligible based on employment include both paid and unpaid workers.
Note: People who are 16 or 17 years old are only eligible for the Pfizer vaccine.
Do I need to provide proof of my medical condition at vaccination sites?
When you schedule your vaccination appointment, you must certify you have an underlying condition that makes you eligible. You will not need a doctor’s note or other proof of your condition to get a vaccine in NYC. You may not be required to certify your condition if you are vaccinated by your usual health care provider.
I don't qualify for the Vaccine but believe I should, who can I contact?
The current eligibility criteria that NYC must follow is being determined on the State level. If you would like to advocate that the eligibility criteria be expanded we recommend you contact the NYS Governor's Office.
Phone Number: 518-474-8390
The Honorable Andrew M. Cuomo
Governor of New York State
NYS State Capitol Building
Albany, NY 12224
Most city-run sites are now offering walk-up vaccinations for New Yorkers without an appointment.
List of Walk-up vaccination sites
How can I make an appointment?
Can people who do not have access to the internet make an appointment for vaccines over the phone?
Yes, call 877-VAX-4NYC (877-829-4692) for sites that are run by the NYC Health Department and NYC Health and Hospitals. Individual providers outside of this system have their own appointment sign up process, which vary.
Where can I find a list of accessible vaccination sites?
On the NYC Vaccine Finder there are accessible sites noted by a physical accessibility icon next to the address.
The omission of a symbol does not mean the site is inaccessible but that the data is not available at the moment. Whenever possible, call ahead for access questions.
How can I report accessibility barriers for Vaccine Sites?
You can report any barriers for Vaccine Sites to the NYC Commission on Human Rights (CCHR) by dialing 311 and say “human rights,” texting 311692, or filling out the CCHR Discrimination Report Form.
I can't leave my home, can the Vaccine be delivered to me?
Yes, the City's in-home vaccination program, which had been on a pause along with all Johnson & Johnson vaccine administration in New York City, will resume using the Moderna vaccine. New York City is providing in-home Covid-19 vaccinations to eligible NYC residents who are fully homebound, have not already been vaccinated, and do not already have access to a vaccination program.
New Yorkers who believe they are eligible for an in-home vaccination can express interest using the form below. The City will use this information to call back to further discuss eligibility for the program.
You can also dial 877-VAX-4NYC (877-829-4692) to request in home vaccination.
I have a disability that makes it difficult for me to wait in a long line, can I skip the line?
What accessible transportation options are available to get to my appointment?