This section provides resources for people with disabilities regarding accessible paratransit, taxi and other for-hire vehicle services.
The MTA's New York City Transit Access-A-Ride (AAR) Paratransit Service provides public transportation for eligible customers with disabilities that prevent them from using the public buses and subways.
AAR Paratransit Service operates:
The New York City Taxi and Limousine Commission (TLC), created in 1971, is the agency responsible for licensing and regulating New York City's medallion (yellow) taxicabs, for-hire vehicles (community-based liveries, black cars and luxury limousines), commuter vans, and paratransit vehicles.
The New York City Taxi and Limousine Commission (TLC) licenses and regulates for-hire vehicles in NYC, including ambulettes. Service dogs are welcome in all vehicles.
Complaints can be registered by calling (212) NYC-TAXI Call 311.
33 Beaver St
New York, NY 10004
The New York City Taxi and Limousine Commission manages a program that provides wheelchair accessible yellow and green taxi dispatching services for trips originating anywhere in the five boroughs. Passengers pay the normal metered taxi fare in New York City from the point of pick-up to destination. There are no extra costs to passengers.
There are four ways to request a New York City wheelchair accessible taxi through the Citywide Accessible Dispatch Program:
Regulated by the Taxi and Limousine Commission, Ambulette Services provide non-emergency medical and leisure ambulette and Paratransportation services for people with disabilities. Ambulette vans can accommodate all types of travel requirements such as wheelchairs, recliners, motorized, and non-emergency stretchers.
Project Cart van service provides specialized transportation for residents from Community Boards 1-8 in Manhattan. Project Cart is in operation from Monday-Friday, 9:00am-3:30pm.