Business Continuity During COVID-19

Business Continuity During COVID-19

Human services nonprofit organizations deliver vital services to our City's communities, including our most vulnerable populations. Their partnership with the City of New York is essential, never more so than during this challenging time of COVID-19.

Below are guidance and answers to questions about nonprofit operations, business continuity and programming during these critical days. With the rapidly changing environment, we are providing updates and adapting policies regularly.

Organizations should consult this webpage, the City's COVID-19 Citywide Information Portal at, and contracting agencies' websites for updated information. Agency program managers can provide specific programmatic guidance.

Additional questions can be emailed to

The City's COVID-19 Citywide Information Portal at, offers regularly updated public health information (including when to stay home, self-monitor and get tested) and best practices for maintaining a safe workplace. Nonprofit organizations may find the following guidance informative:

Click the tabs below to see guidance and information issued.

Administration for Children's Services (ACS)

City Council

Department for Homeless Services (DHS)

Department for the Aging (DFTA)

Department for Youth and Community Development (DYCD)

Department of Education (DOE)

Department of Health and Mental Hygiene (DOHMH)


Human Resources Administration (HRA)

Mayor's Office of Contract Services (MOCS) and Management and Budget (OMB)

Mental Health and Coping

On Site Service Delivery