Below are NRC resources and tools. Click on the links to learn more.Mayor’s Office of Contract Services
The Mayor’s Office of Contract Services (MOCS) manages and supports the policy initiatives of the NRC by designing and implementing technology solutions that drive policy success. For NRC questions, please contact the MOCS Help Desk at firstname.lastname@example.org.
Read MOCS Director's letters to the nonprofit sector here and here.
The Mayor’s Office of Management and Budget (OMB) partners with the NRC to support fiscal policy initiatives. The Administration has made investments in the sector totaling more than $600 million. The Fiscal Year 2020 Adopted Budget established an indirect cost rate funding initiative based on the City’s Cost Manual.
View Human Service Sector Investments here.
The Indirect Cost Rate Funding Initiative page can be found here.
The NRC leverages the HHS Accelerator technology platform to streamline, standardize, and digitize citywide business practices in an effort to make it easier to do business with the City of New York.
PASSPort digitized the VENDEX process and centralized responsibility determinations, greatly reducing processing time and eliminating paper waste. The next phase of PASSPort will digitize the contract registration process, enabling providers to see the status of their contracts and track the steps to registration. The NRC continues to serve as a valued partner of MOCS in the development and design of PASSPort.
The City of New York Health and Human Services Cost Policies and Procedures Manual (“Cost Manual”) standardizes cost definitions and indirect cost rate policies to promote greater accessibility to City contracting. The FY20 Adopted Budget established an indirect cost rate funding initiative based on the Cost Manual. The City of New York is the first big city in the United States to implement comprehensive cost definitions and claiming flexibility in health and human service contracts.
The full policy and supporting documentation can be found here.
More information on the indirect cost rate funding initiative can be found here.
The City adopted the NRC’s recommendation to streamline, digitize, and standardize the collection of documents for human services renewals, extensions, and new contracts with the goal of realizing more timely registration and enhanced transparency.
Read the policy fact sheet and timeline.
Access the Authorization Letter Template that consolidates the former signature authorization and board resolution documents into a single document.
Review the registration tips sheet found here.
Contracts are eligible for advance payments of at least 25% of their annual budgets at the start of the fiscal year. Advance payments improve cash flow and can support new program start up.
This conversation and tutorial delivers helpful guidance about leveraging the reporting capabilities of HHS Accelerator Financials to support your organization’s fiscal management and planning.
Watch the video here.
HHS contract budgets are now managed through HHS Accelerator Financials, which enables advance payments to be requested and approved within minutes, budget modifications to be made quickly and simply, and invoices to be approved and paid within five days. HHS Accelerator also hosts the Document Vault which is an electronic document storage and sharing system that supports the NRC's streamlined and digital approaches to citywide procurement practices.
Providers may automatically modify their health and human service contracts up to 10% without pre-approval or delays in invoicing. Modifications may be made between categories of Personnel Services (PS) and Other Than Personnel Services (OTPS), maximizing budget flexibility.
Human service contracts with less than $250,000 in annual Personnel Service (PS) spending are automatically exempt from the HireNYC Human Service Rider, thus eliminating the requirement that providers expressly request an exemption.
The HireNYC rider can be found here. Business Link offers services that support nonprofits in identifying and recruiting qualified job candidates.
The streamlined HHS subcontractor approval process reduces delays in contracting by eliminating written approvals and duplicative data requests and leveraging the City’s technology platforms, including HHS Accelerator. At the request of providers, the City now offers a subcontracting agreement template that providers may use for subcontracting on HHS contracts.
The full policy can be found here.
The subcontractor agreement template can be found here.
The Guide to Collaborative Communication with Human Services Providers outlines best practices and guidance for enhanced, earlier, and more frequent communications between the City and providers during program design and the RFP process.
The Guide to Collaborative Communication can be found here.
The Guide to Performance-Based Contracting For Human Services Contracts provides a roadmap for City agencies to consider performance-based budgets when designing programs and offers guidance in identifying and using data to develop milestones and payment details. Should a City agency choose to adopt a performance-based budgeting model, the Guide provides support in using data to develop milestones and payment.
The Guide to Performance-Based Contracting can be found here.
The NRC, in collaboration with the New York City Law Department, streamlined and clarified the standard human services and performance-based contracts, strengthening privacy provisions, aligning language with state and federal guidance, and responding to operational feedback from nonprofit providers.
The contracts can be found here.
The Division of Mental Hygiene within Department of Health and Mental Hygiene (DOHMH) implemented a series of streamlining efforts for claims verification to relieve administrative burdens for providers. Their work was influenced by the principles of the NRC.
The full policy can be found here.