Contact Us

In Person
In Person
By Phone
By Phone
Social Media
Social Media

General Inquiries

  • Staff directory and switchboard: 212-306-3000

Customer Contact Center (CCC)

  • The CCC is NYCHA's single point of contact for public housing residents, Section 8 voucher holders, and Section 8 landlords. Customer Contact Center (CCC): 718-707-7771

    Customer Contact Center Walk-In Locations
    478 East Fordham Road (1 Fordham Plaza), 2nd Floor
    Bronx, NY 10458
    Monday-Friday, 8am - 5pm

    Brooklyn/Staten Island/Queens 
    787 Atlantic Avenue, 2nd Floor
    Brooklyn, NY 11238
    Monday-Friday, 8am - 5pm



Borough Management Offices for Public Housing

If you’re a public housing resident and have an inquiry or complaint in your neighborhood, you may contact your local Borough Management Office.

  • Bronx: 718-409-8626
  • Brooklyn: 718-491-6967
  • Manhattan: 917-206-3500
  • Queens/Staten Island: 718-553-4700


CCTV Pilot

Email Updates

Environmental Health and Safety Department

Equal Opportunity

Department of Equal Opportunity Office of Employment & Fair Housing Investigations


Service for People with Disabilities Hotline


Prevailing Wage Hotline - 9am to 5pm




Complaint of Discriminations

  • Job applicants, employees and residents can report or file a complaint of discrimination with an investigator by calling the Department of Equal Opportunity between the hours of 8:30 a.m. and 5:00p.m at 250 Broadway, 3rd Floor, New York, NY 10007.
  • Prevailing Wage investigators are available between the hours of 9:00 a.m. and 5:00 p.m. at: 250 Broadway, 3rd Floor, New York, NY 10007

Inspector General

  • Report fraud, waste or serious mismanagement at NYCHA: 212-306-3355.

Language Access Plan


Legal papers to be served on NYCHA must be served between the hours of 9:00 a.m. and 5:00 p.m. at: 90 Church Street, 11th Floor, New York, NY 10007.
  • Main department number: 212-776-5000
  • NYC Open Data portal. Please look at the portal to see if the information you are looking for is already public. Freedom of Information Law (FOIL) Requests: 212-306-8680

Rent Payment

Media Inquiries

NYCHA Journal

Since 1970, The NYCHA Journal has informed and inspired the New York City Housing Authority community - about 600,000 public housing and Section 8 residents and 10,000 employees - with stories and information about new programs, resident accomplishments, upcoming events, and career, helath, and educational opportunitites. The NYCHA Journal website is updated weekly.

  • If you have an interesting story or event you'd like to be covered in The NYCHA Journal, email

Non-Compliance Complaint

Quality Assurance Department

Resident Economic Empowerment and Sustainability (REES)

Section 8

  • Residents, owners, and landlords may contact our Customer Contact Center (CCC) for Section 8 related issues.
  • All Section 8 mail must be addressed to NYCHA and sent to the PO Boxes below:

Annual Review (AOI) Documents

PO Box 19196 
Long Island City, NY 11101‐9196

Landlord Documents

PO Box 19197 
Long Island City, NY 11101‐9197

Rental Transfer Documents

PO Box 19199 
Long Island City, NY 11101‐9199

Letters or Questions

PO Box 19201 
Long Island City, NY 11101‐9201

Portability Documents

PO Box 1631 
New York, NY 10008-1631

Fax Number:

Social Media