Policies & Procedures

Fair Housing Policy

NYCHA does not discriminate or retaliate in the selection of families for housing. Download the NYCHA's Fair Housing and Non-Discrimination policies and brochures.

Reasonable Accommodations

Housing Applicants and Section 8 participants who require Reasonable Accommodations may contact:

  • Customer Contact Center at (718) 707-7771
  • Visit a NYCHA Walk-In Center
  • NYCHA's Department of Equal Opportunity Services for People with Disabilities by calling 212-306-4652, or TTY telephone at 212-306-4845

Complaint of Housing Discrimination

Residents, applicants and Section 8 voucher holders can report or file a complaint of housing discrimination by calling the Department of Equal Opportunity at 212-306-4468.

Domestic Violence

DV Information for Public Housing Residents & Applicants and Section 8 Tenants.

Communications in Alternative Formats

Notice of Class Action Lawsuit on Mold and Moisture