Policies & Procedures

Fair Housing Policy

NYCHA does not discriminate or retaliate in the selection of families for housing. Download the NYCHA's Fair Housing policies and brochures.

Reasonable Accommodations

Housing Applicants and Section 8 participants who require Reasonable Accommodations may contact:

Complaint of Housing Discrimination

Residents, applicants and Section 8 voucher holders can report or file a complaint of housing discrimination by calling the Department of Equal Opportunity at 212-306-4468.

NYCHA DEO Complaint Process

Domestic Violence

DV Information for Public Housing Residents & Applicants and Section 8 Tenants.

Communications in Alternative Formats

Notice of Class Action Lawsuit on Mold and Moisture

Residents Policies and Procedures

For the safety and well-being of everyone in the NYCHA community, policies have been instituted that all residents must follow. The full details of these polices are contained in your lease. Learn more about these policies.