FOR IMMEDIATE RELEASE: December 11, 2018
NYCHA TACKLES MORE THAN 800 MAINTENANCE WORK ORDERS IN SATURDAY BLITZ
Patterson, Kingsborough, Baruch, Ravenswood, and West Brighton houses were fully staffed on a Saturday to assist residents with open maintenance work orders, annual recertifications.
NEW YORK — The New York City Housing Authority (NYCHA) closed more than 800 maintenance work order requests in one day across five developments citywide as part of the Authority’s proactive initiative to eliminate repair backlogs.
While NYCHA developments have limited staffing during most weekends, Patterson Houses in the Bronx, Kingsborough Houses in Brooklyn, Baruch Houses in Manhattan, Ravenswood Houses in Queens, and West Brighton Houses in Staten Island had regular and extra staff on site from 8:30 a.m. to 4:30 p.m. on Saturday, December 8. Housing Assistants were also at the respective management offices to help residents with their annual recertifications.
“Over the past nine months, I have been meeting with residents throughout the five boroughs, visiting them in their homes, and listening to their concerns. This initiative says, ‘we have heard you.’ It says we are committed to being better landlords. It says we are committed to improving the living conditions in your homes — even if it is one work order at a time” said NYCHA General Manager Vito Mustaciuolo. “We’re working hard to make sure our residents see and experience real improvements for their families, and efforts like this are just the beginning.”
In all, 848 work orders were addressed and closed by 45 NYCHA maintenance staff members:
NYCHA also recently announced the expansion of NYCHA Cares, a $20 million initiative funded by the de Blasio administration to tackle backlogs for specialized, skilled trades repair work at the developments with the largest needs.
About the New York City Housing Authority (NYCHA)
NYCHA’s mission is to increase opportunities for low- and moderate-income New Yorkers by providing safe, affordable housing and facilitating access to social and community services. Almost 400,000 New Yorkers reside in NYCHA’s 325 public housing developments around the five boroughs, and another 235,000 receive subsidized rental assistance in private homes through the NYCHA-administered Section 8 Leased Housing Program. For more information, visit www.nyc.gov/nycha, and for regular updates on NYCHA news and services, connect with us via www.facebook.com/NYCHA and www.twitter.com/NYCHA.