FOR IMMEDIATE RELEASE: January 10, 2020
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NYCHA HEAT TEAM PLANS PREVENTATIVE MAINTENANCE OUTAGES IN 8 DEVELOPMENTS, 43 BUILDINGS DURING UNSEASONABLY WARM WEATHER
Record high temperatures today through next week, provide opportunity to improve the performance of heating systems and prevent unplanned outages during cold weather
NEW YORK – NYCHA announced today planned heat and hot water outages for 43 buildings across eight developments in Brooklyn, the Bronx and Manhattan to take advantage of the anticipated warmer weather in the New York City region.
The developments include: Berry Street – South 9th, Cypress Hills, Glenwood, Sterling-Buffalo, Van Dyke, Vandalia, Justice Sonia Sotomayor, and Wagner Houses.
The planned outages allow the Authority's roving repair teams to conduct preventative maintenance on boiler plants, heat distribution pipes, and other critical equipment that can be strained during extended cold weather events.
In accordance with the Heating Action Plan approved by the Federal Monitor, NYCHA will post notices of the planned outages in the lobbies of affected buildings and send automated calls to impacted residents 48 hours in advance of the planned interruption in service. Additionally, the Authority will publish all ongoing planned heating outages on the Residents section of the NYCHA website in the Service Interruptions Overview section. Residents can also opt-in to receive notifications on when service is expected to be restored via the MyNYCHA app.
"We continually recognize the inconvenience that planned outages can bring to our residents and never make these decisions lightly," said NYCHA General Manager Vito Mustaciuolo.
"But the coming warm weather is a valuable opportunity to be proactive in deploying our heating teams to make the types of repairs that prevent more impactful unplanned outages in the future."
The average time for heat and hot water service to be restored in the 2019-2020 heating season has been eight hours, which is an improvement over last year, and below the 12-hour standard established by the 2019 Agreement. Per the protocols of the Heating Action Plan, property managers will coordinate with Tenant Association presidents to inform affected residents on the ground. Emergency Services Department staffers and NYCHA's Department of Intergovernmental Affairs will also coordinate closely with elected officials in the affected areas.
Additional details on the planned outages and their current status can be found at My.NYCHA.info/outages as well as below:
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