A Blueprint for Change

NYCHA’s A Blueprint for Change is a set of ideas for improving residents’ home while protecting their rights. At the core of this work are NYCHA’s efforts to deliver better services to residents in a range of critical areas, transform as an organization, and bring our buildings the capital investment they need to support the generations of New Yorkers to come. NYCHA is engaging residents, staff, and other stakeholders so we can develop these ideas and make progress together. For more details about Blueprint, please read the FAQs and other informational materials below:

NYCHA’s draft Transformation Plan outlines organizational reforms that the Authority will undertake to create a culture of service, empower our staff, and break down silos; enable data-driven decision making; and improve our partnerships with residents, community-based organizations, vendors, elected officials, and others. Read the entire plan here.

If you wish to print out the transformation plan, the document is available as a PDF here: English | Spanish | Russian | 中文 (繁體 / 简体) |Kreyòl Ayisyen | 한국어 | العربية | বাংলা | אידיש | اردو | Polski | Français

The public comment period for the Transformation Plan closed on December 28,2020, with more than 300 comments from residents and other stakeholders, sharing views on how to comprehensively restructure the largest housing authority in the U.S. Read of press release here.

Please click here to view frequently asked questions and answers.

Please click here to read some facts you should know about the Blueprint.

If you were unable to attend A Blueprint for Change Town Hall, but would like to view a recording of it, you may do so here.