Blueprint for Change

Blueprint for Change Resources Engagement Service Interruptions

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NYCHA’s A Blueprint for Change is a set of ideas for improving residents’ home while protecting their rights. At the core of this work are NYCHA’s efforts to deliver better services to residents in a range of critical areas, transform as an organization, and bring our buildings the capital investment they need to support the generations of New Yorkers to come. NYCHA is engaging residents, staff, and other stakeholders so we can develop these ideas and make progress together. For more details about Blueprint, please read the FAQs and other informational materials below:

NYCHA Transformation Plan

NYCHA’s Transformation Plan, part of the Authority’s Blueprint for Change, outlines various ways that the Authority will become a stronger organization and better serve residents. It was created from ideas and feedback that NYCHA received directly from residents and staff through virtual town halls, emails, social media, phone calls, and other engagement sessions throughout 2019 and 2020.

NYCHA Transformation Plan Executive Summary English
NYCHA Transformation Plan English
Official press release available here.

A Blueprint for Change Fact Sheet

A Blueprint for Change FAQs

Please click here to view frequently asked questions and answers.

A Blueprint for Change Town Halls

Please register by clicking the link below for the Town Hall you would like to attend:

A Blueprint for Change Town Hall Video Recording

If you were unable to attend A Blueprint for Change Town Hall, but would like to view a recording of it, you may do so here.