A Blueprint for Change


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NYCHA’s A Blueprint for Change is a set of ideas for improving residents’ home while protecting their rights. At the core of this work are NYCHA’s efforts to deliver better services to residents in a range of critical areas, transform as an organization, and bring our buildings the capital investment they need to support the generations of New Yorkers to come. NYCHA is engaging residents, staff, and other stakeholders so we can develop these ideas and make progress together. For more details about Blueprint, please read the FAQs and other informational materials below:


About the Draft Transformation Plan

NYCHA’s draft Transformation Plan outlines organizational reforms that the Authority will undertake to create a culture of service, empower our staff, and break down silos; enable data-driven decision making; and improve our partnerships with residents, community-based organizations, vendors, elected officials, and others. Read the entire plan here.

If you wish to print out the transformation plan, the document is available as a PDF here: English | Spanish | Russian | 中文 (繁體 / 简体) |Kreyòl Ayisyen | 한국어 | العربية | বাংলা | אידיש | اردو | Polski | Français

NYCHA is seeking public comments on the draft Transformation Plan. Please use this form to provide your comments by December 28, 2020.

If you have questions about the public comment process, please refer to the FAQs here.


Blueprint for Change Townhall Presentation

English | Español | 中文 (繁體/ | 简体) | Русский | Kreyòl Ayisyen | 한국어 | العربية | বাংলা | אידיש | اردو | Polski | Français |


A Blueprint for Change FAQs

Please click here to view frequently asked questions and answers.


A Blueprint for Change Fact Sheet

Please click here to read some facts you should know about the Blueprint.


A Blueprint for Change Town Hall Video Recording

If you were unable to attend A Blueprint for Change Town Hall, but would like to view a recording of it, you may do so here.