Pest Control Programs

NYCHA is changing the way we address bugs and rodents in our buildings and grounds.

We will target the root causes of a pest infestation, such as holes in a cabinet or around a pipe and leaks. We will also use pesticides less, as these are toxic, last a short period of time, and do not address the underlying causes of a pest problem. This method is called Integrated Pest Management (IPM), and it’s an industry best practice.

Read more about IPM here.

NYCHA’s pest control programs work together to provide a comprehensive approach to reducing rodents and bugs:

  • Routine Appointments
  • Corrective Maintenance
  • Clean Building Initiative
  • Neighborhood Rat Reduction

Routine Appointments

To improve our service to residents and the cleanliness of our communities, NYCHA launched a new pest control protocol in early 2017. Every apartment in every development will undergo a routine pest control inspection regularly. At those visits, the exterminator will inspect the entire apartment, including the kitchen and bathroom, for insects and other pests. If additional treatment and minor repairs needs to be done, that will be performed immediately. Work orders will be created for larger problems.

These yearly visits should help keep apartments pest-free and clean. However, we need residents’ assistance to ensure that our efforts are effective. If residents do not take precautions to keep their homes pest-free, vermin issues may continue.


Integrated Pest Management (IPM) is designed to provide a long-term solution to pest management by targeting the underlying causes of pest infestations and improving building conditions. Instead of spraying chemicals, exterminators will vacuum food sources and seal holes. Inspectors will look for food or water sources and block any points of entry.

Why IPM?

  • IPM is less harmful to people and pets than traditional pest control methods because it emphasizes using the least toxic chemicals applied in the safest manner after all other methods of prevention have been attempted. The reduced use of toxic pesticides is good for the environment and local ecosystems and has pronounced effects on reducing asthma- and allergen-related issues.
  • There are numerous academic studies that substantiate the benefits and effectiveness of IPM compared to traditional pest control. In the year following IPM implementation, the Boston Housing Authority (BHA) saw reductions in cockroach-related work orders in 3 out of 4 developments by a respective 41%, 55%, and 76%. BHA has seen an overall decrease in pest-related work orders by one third over multiple years after the implementation of IPM practices. In Upstate New York, a small housing authority decreased its costs of pest control services by 44% (from $6,200/month to $3,500/month) after instituting IPM practices in its bed bug policies. A small housing authority in Florida similarly decreased its costs of pest control services by $3,000/month and decreased the average number of bed bug treatments from 8-10/month to 1/month after implementing proactive inspections to treat infestations at earlier stages.

IPM Methods Include:

  • Applying caulk to seal all cracks and crevices
  • Vacuuming live and dead pests as well as dust from pests
  • Using gels, bait stations, and traps
  • Fixing plumbing leaks
  • Making sure garbage goes where it needs to go
  • Professional cleaning of kitchens
  • Pest-Free NYCHA fliers for residents
  • Sprayed chemicals as a last resort

Corrective Maintenance

  • Report Pests (Bugs, Mice, and Rats)
  • Call the CCC at 718-707-7771 or use the MyNYCHA app or website to report pests. We will schedule an Integrated Pest Management (IPM) inspector to visit your home.

    When an IPM inspector visits your home, they will look for pests’ food supplies and entry points. IPM inspections seek the root of the problem to bring about long-term results.

  • Neighborhood Rat Reduction Program
  • The Neighborhood Rat Reduction program was launched in 2017 at 57 developments in the Lower East Side (Manhattan), Grand Concourse (Bronx), and Bushwick/Bed-Stuy (Brooklyn). As of July 2019, these sites have on average experienced a 78% reduction in rat burrows!

    In July 2019, the program was expanded to an additional 60 locations (39 developments in Harlem and 21 others throughout the city). The goal is to reduce the rat population by 70% by cutting off their food sources and making it more difficult for them to mate and burrow. Read below for more details about our rat reduction efforts.


    Thirty additional exterminators will focus on treating grassy areas and basements.


    Beyond baiting, development staff is making it harder for rats to make a home on our grounds. We are creating personalized action plans for each development, which includes putting wire mesh in structural holes to keep rats out; sealing window wells; and putting gravel, bark chips, or wire mesh in raised beds.

    Door Sweep Team

    This team installs rat-proof barriers primarily on basement and compactor room doors so rats can’t enter.

    How You Can Help?

    One of the most important ways to reduce rodents is to manage trash properly and keep it from becoming rodent food:
    • If you have a trash chute in your building, please use it. This makes sure waste goes into a container and rats can’t easily get into it.
    • If you have trash bins by the entrance of your building, please put your trash in them between 8 a.m. to 4 p.m. so trash is not left in them overnight.
    • Please recycle! The more you recycle, the smaller your garbage bags will be and the easier they will fit down trash chutes. There are designated bins for recycling at all developments.
    • If you are a NYCHA gardener, keep your gardens clutter-free (no tools or lots of statues), remove standing water, and harvest food right away.
    • Let us know when you see rats by calling the CCC at 718-707-7771 or using the MyNYCHA app or website.

    Original sites:

    Brooklyn: Armstrong, Marcy Avenue, Lafayette, Roosevelt, 303 Vernon, Bed-Stuy Rehab, Sumner, Tompkins, Bushwick, Hylan
    Bronx: Butler, Claremont Consolidated, Highbridge Gardens, Jackson, Morrisania Air Rights, Melrose, Morris, East 180th Street-Monterey, Twin Parks East, Morrisania, Webster
    Manhattan: Baruch and Baruch Addition, 45 Allen, Gompers, Hernandez, LES I, Meltzer Towers, Seward Park, LES III, LaGuardia and LaGuardia Addition, Two Bridges, Bracetti, Campos Plaza II, LES Group 5, Riis, Smith, Vladeck, Wald, Rutgers

    New sites:

    Brooklyn: Borinquen, Kingsborough
    Bronx: Patterson, St. Mary’s Park, Moore, South Bronx, Union Avenue, Stebbins Avenue, Davidson, Claremont Parkway, Monroe, and Bronx River
    Manhattan: Carver, Clinton, Drew Hamilton, PS 139, Grant, Audubon, Bethune Gardens, Harlem River, Marshall Plaza, Washington Heights, 335 East 11th, Corsi, Jefferson, Johnson, Kings Towers, Lincoln, Manhattanville, Polo Grounds Towers, Rangel, Morris Park, Park Avenue, Robinson, UPACA 5 and 6, Saint Nicholas, Samuel City, 131 Saint Nicolas Avenue, Taft, Wagner, Lexington, Washington, Metro North, White, Wilson, East River, Grampion, Douglass, Fulton, Fort Washington
    Queens: Queensbridge North and South