From October 1 through May 31, New York City building owners must maintain an indoor temperature of at least 68 degrees between 6 a.m. and 10 p.m. when it’s below 55 degrees outside. From 10 p.m. to 6 a.m., indoor temperature must be at least 62 degrees regardless of the temperature outside. Hot water must be kept at a minimum temperature of 120 degrees at the source, year-round.
NYCHA’s Heating Management Services Department remains committed to providing residents with the critical services of heat and hot water throughout the heating season.
NYCHA is in the process of modernizing heating controls at 66 developments. Apartments that used to be typically overheated are now at a more comfortable range of 72-74 degrees during the day and 69-71 degrees at night, with the heat coming on in cycles to prevent overheating, underheating, and save energy. Residents at these buildings no longer need to open their windows to let out excess heat.
Additional tips to help keep your apartment comfortable this winter:
Are you having an issue with heat or hot water?
Residents experiencing issues with heat or hot water should call the Customer Contact Center at 718-707-7771 or report the issue via the MyNYCHA mobile app or web version.
Also contact NYCHA when:
Additional Resources for Residents