Information About NYCHA TEMPO Program


NYCHA established the Team for Enhanced Management Planning and Outreach (TEMPO) to address any lead-based paint issues at its developments.

What you should know about TEMPO: 

  • The new TEMPO program focuses on apartments where children under 6 years of age live or routinely visit more than 10 hours per week.
  • NYCHA will focus its most aggressive protocols at apartments where these young children spend the most amount of time. 
  • Under TEMPO, work should be performed faster – and with better communication and supervision and greater protections for your family. 
  • TEMPO expedites lead abatement and includes enhanced lead safety protocols during repair work that could disturb lead-based paint. 
  • TEMPO staff will remediate any paint deterioration or other potentially hazardous conditions using proper protocols within 21 days. 
  • The TEMPO program will launch in May 2021. 

TEMPO is focused on three main objectives:

  • Instead of conducting one inspection annually, there will be twice per year visual assessments in apartments where children under 6 live or routinely visit more than 10 hours per week. Residents enrolled in TEMPO can request additional assessments during the year by calling the Customer Contact Center at 718-707-7771. 
  • If lead paint is detected, abatement will be expedited in apartments where children under 6 live or regularly visit. 
  • All the work required for apartments with at least three positive lead components, or where there is presumed to be lead-based paint, will be better coordinated. (Components include objects such as pipes, closet shelves, window sills, baseboards, walls, etc.) 

Tdistinguish between the apartments where children under 6 live and those where children only regularly visit, NYCHA will:

  • Perform periodic telephone surveys to residents asking to confirm if a child under 6 lives in the apartment or routinely visits. 
  • Allow residents to identify if a child under 6 lives in or regularly visits the apartment through the Annual Notices form and as part of Annual and Interim Recertification.

If lead paint is detected in apartments with two or fewer positive lead componentsNYCHA will expedite abatement. 

  • An abatement process is done to limit exposure to the harmful levels of lead. Abatement may include paint removal and/or enclosing and sealing off an area where lead paint was found. 
  • NYCHA will prioritize the full abatement of any apartment with two or fewer positive lead components where a child under 6 lives.
  • After completing these apartments, NYCHA will begin abatement of any component in apartments where a child under 6 routinely visits.

If lead paint is detected in apartments with three or more positive lead components, NYCHA will perform repairs and lead paint work. 

  • NYCHA will perform all work within these apartments that could trigger lead-safety issues, including mold, leaks, plaster, and general repair projects (that is, any work that could disturb presumed lead-based paint). 
  • Repairs across various trades (for example, painters, plasterers, carpenters, plumbers, electricians) will be better coordinated to complete the repairs more quickly.

TEMPO keeps residents safe during lead paint abatement. 

  • TEMPO work is conducted by teams of certified workers who follow strict lead-based paint protocols to keep residents safe. This includes restricting access to areas where paint-disturbing work is being performed.
  • Depending on apartment conditions, residents will be offered a hotel or other temporary accommodation and/or meal vouchers if the work is required in a critical room and the TEMPO team cannot complete the work in a day.
  • If residents choose not to relocate, the TEMPO team will restrict access to the areas of the apartment where paint-disturbing work is being performed, until the clearance process is completed. Once the work has been completed, additional tests are conducted to make sure the space is safe for all residents to reenter. 
  • If any member of your household has tested positive for COVID-19 or been exposed to someone who has tested positive, please notify Property Management staff ahead of time, or the TEMPO team before they enter your home. Your appointment will be rescheduled. TEMPO workers will wear masks while in your home to protect you and your family. 

TEMPO helps ensure that residents will return to a lead-safe home. 

  • Under TEMPO, a clearance examination is performed after lead hazard reduction, rehabilitation, or maintenance work to determine if an apartment is free of lead-based paint hazards. This includes, but is not limited to, analyzing dust wipe samples.
  • All clearance exams will be conducted on the same calendar day that work is completed, with the goal to have the samples analyzed by a lab within the following 24 hours. 
  • NYCHA will perform clearance after all assigned projects are completed and will remediate any instances where lead dust hazards in the apartment exceed federal and local lead dust hazard thresholds.

TEMPO Resident Townhalls


NYCHA hosted two virtual TEMPO Town Hall meetings on April 28, 2021 at 2PM and April 29, 2021 at 6PM for residents to learn more and ask questions about the TEMPO program. A recording of the presentation is available here.

If you have any questions for NYCHA’s Lead Hazard Control team, please reach out to lhcd@nycha.nyc.gov.