Mold is a fungus that usually grows in wet or damp places (i.e. bathrooms). Mold can be many different colors, including gray, black, green, yellow and orange. It may look furry, slimy or powdery. Some mold has a musty, stale or earthy smell. Exposure to mold may cause allergic reactions or trigger asthma attacks.
Below are some tips to help limit moisture and mold growth in your apartment:
For additional resources, read How to Prevent and Get Rid of Mold in the Home, and visit NYC’s Department of Health and Mental Health’s Mold web page.
A mold work order is created when:
Note: Mold Service Requests are subject to NYCHA’s Right of Entry.
The inspector (Superintendent or Assistant Superintendent):
During the remediation stage NYCHA completes work to remediate mold within seven days for simple repairs and within fifteen days for complex repairs. The term “simple” is used to describe repairs that can be completed by development staff (i.e. maintenance workers and caretakers). In contrast, complex repairs require involvement by NYCHA’s skilled trades (i.e., painters, plasters, plumbers).
Upon completion, NYCHA performs a quality assurance inspection to ensure the mold remediation work was done effectively and will not result in a recurrence.
“Right to Entry” is utilized when NYCHA needs to address environmental hazards and perform critical mold-related inspections and repairs as soon as possible. According to your lease, a NYCHA worker can enter your apartment to make repairs whether or not you are home, if you are given written notice two days prior. See the sample Right to Entry Notice below.
What should you expect if Right to Entry is utilized to enter your apartment?
If repairs were made when you weren’t home, the NYCHA worker will leave a tag on your door noting the repairs that were completed.
This door tag will be used to indicate the presence of NYCHA staff or completed repairs when Right to Entry is employed.