Other Ways to Pay Rent

Pay Rent by Phone

Don’t have an online option available – you can also pay your rent by calling NYCHA’s Phone Payment System at 1-866-315-6355. Paying by phone is safe, convenient, and faster. Payments made before 3:00 PM are credited on the same day. Plus, you save money by not having to mail a check. A phone payment with an eCheck only costs $.30 – far less than a stamp! You can also use a Visa or Mastercard debit card, but a payment processor fee will apply. (See Fee Schedule)

Additional information available;

Pay Rent at an Authorized Bank or Credit Union

New York City Housing Authority residents may now make monthly rent payments at one of the bank branches listed below for a fee. If your bank is listed below, click to view more details.

Bank Location
Amalgamated Bank 94 East Burnside Ave., Bronx, NY 10453
Amalgamated Bank 3770 East Tremont Ave., Bronx, NY 10475
Citibank 3955 Baychester Avenue Bronx, NY 10466
Brooklyn Cooperative Federal Credit Union 834 DeKalb Ave., Brooklyn, NY 11221
Brooklyn Cooperative Federal Credit Union 1474 Myrtle Avenue, Brooklyn, NY 11237
Citibank 1388 Pennsylvania Avenue Brooklyn, NY 11208
Transfiguration Parish Federal Credit Union 429 Broadway, Brooklyn, NY 11211
Citibank 2481 Adam Clayton Powell Jr. Blvd., New York, NY 10030
Amalgamated Bank 36-16 21st Street, Long Island City, Queens 11106
Amalgamated Bank 70-23 Parsons Blvd., Flushing, NY 11365
ERDA Credit Union 13-03B 40th Ave., Long Island City, NY 11101
Citibank 113-01 Beach Channel Dr Rockaway Park, NY 11694
Staten Island
Citibank 577 Bay Street, Staten Island, NY 10304
Victory State Bank 1065 Bay St., SI, NY, 10305
Victory State Bank 1 Hyatt St., SI, NY, 10301
Victory State Bank 775 Forest Ave, SI, NY, 10310
Victory State Bank 1762 Hyland Blvd, SI, NY, 10305
Victory State Bank 4142 Hyland Blvd. SI, NY, 10308

Mail Rent Payments

If you still prefer to pay by mail, please ensure you are mailing your rent EARLY to allow two to three days for delivery and processing. When you receive your monthly billing statement each month, just tear off the remittance slip and place it in the enclosed envelope with your check or money order made out to “New York City Housing Authority.” The remittance slip already has the payment address. Please write your NYCHA account number on the front of your check or money order, and remember to put a stamp on the envelope. Please do not mail cash to NYCHA. Please mail your rent early to allow two or three days for delivery.

Mailing address:

New York City Housing Authority
Lock Box Unit
P.O. Box 11834
Newark, NJ 07101-8133

Payments on behalf of a Resident

NYCHA can send monthly billing statements directly to an authorized caregiver of a senior and/or disabled resident. Please contact your development’s Management Office for more information.

Payments made by HRA

If your rent is paid via benefits you receive from the NYC Human Resources Administration, please review the monthly billing statement to be sure that last month’s payment was received and that no other charges are due. If additional monies are due, please mail your payment with the remittance slip in the enclosed envelope to the address printed on the slip.