Conflict can be experienced on many levels: between people, among groups, or within an entire organization. Oftentimes when conflict is on a group or organizational level, it becomes difficult to complete tasks and may result in low morale and efficiency. When this occurs, engaging in a group process may be helpful.
In a group process, facilitators are used to guide and support a creative design that is responsive to the nature of the situation. They are not there to make decisions for the group; rather they create a space where multiple participants have the opportunity to work together.
A Group Process helps to: