Contact OLR

OLR Offices are Currently Closed

To minimize the potential spread of COVID-19, effective March 23, 2020, Office of Labor Relations (OLR) staff members will temporarily work remotely.All offices are currently closed. All staff and Employee Benefit Programs can be reached via email.

 

Email the Commissioner

NYC Employee Assistance Program

All EAP services are available Monday through Friday, 8am – 11pm.  Please contact the EAP by email at eap@olr.nyc.gov or call and leave a message at 212-306-7660.

Email: eap@olr.nyc.gov

Phone: (212) 306-7660


WorkWell NYC

Email: workwell@olr.nyc.gov


Retirees with questions about Medicare Part B Reimbursement please visit the Health Benefits Program for information.



Submitting Forms to the Employee Benefits Programs

Instructions for contacting and/or submitting forms to the Employee Benefits Program can be found below. Please check back periodically for updates.

Also, please do not send forms or documents via express mail. The office is closed and the package cannot be accepted.

 

Deferred Compensation Plan

You can contact a Plan representative at (212) 306-7760.

Due to the closure of the office, if you mailed or faxed forms or correspondence March 11, 2020 or after, we cannot access or process that form.

Please resubmit your documents as follows:

1) Inquiries and questions can be sent via email to the Plan.

2) Forms/documents can be sent via email to NEWYRK@VOYAPLANS.com. Please only include the last 4 digits of your Social Security number, along with your name and address on all forms. Forms can also be faxed to 844-299-2362.

Also, please do not send forms or documents via express mail.  The office is closed and the package cannot be accepted.


NYCE IRA

Due to the closure of the office, if you mailed or faxed forms or correspondence March 11, 2020 or after, we cannot access or process that form. Please resubmit your documents as follows:

1) Inquiries and questions can be sent via email to the Plan.

2) Forms/documents can be sent via email to NEWYRK@VOYAPLANS.com. Please only include the last 4 digits of your Social Security number, along with your name and address on all forms. Forms can also be faxed to 844-299-2362.

3) All checks must be mailed to the Plan's Lockbox. Please use the address indicated on the form you are submitting.


Health Benefits Program

Due to the closure of the office, if you mailed or faxed forms or correspondence March 11, 2020 or after, we cannot access or process that form. Please resubmit your documents as follows:

1) Inquiries and questions can be emailed to healthbenefits@olr.nyc.gov

2) Forms/documents can be sent via email to NYCRetireesHBP@emblemhealth.com

Please do NOT include your Social Security number, include your Employee ID or pension number only.

3) For questions regarding the PICA prescription drug benefit program please call 1-800-467-2006.


Management Benefits Fund

Due to the closure of the office, if you mailed or faxed forms or correspondence March 11, 2020 or after, we cannot access or process that form.

Please resubmit your forms and documents as follows:

1) Inquiries and questions can be sent via email to the Fund

2) Forms/documents can be sent via secure email to: https://asonet.com/emailMBF.aspx

3) Forms can also be faxed to: (877) 290-6508

Also, please do not send forms or documents via express mail.  The office is closed and the package cannot be accepted.

Please check back periodically for updates and how to send forms and claims electonically to the Fund.


Flexible Spending Accounts Program

The Flexible Spending Accounts Program client service center is closed. Due to the closure of the office, if you mailed or faxed forms or correspondence March 11, 2020 or after, we cannot access or process that form.

IMPORTANT:  Please read about Program changes due to COVID-19

Please resubmit your forms and documents using the instructions below.


1) Inquiries and questions can be sent via email to the Program.

2) Forms/documents can be sent via secure email to: https://asonet.com/emailFSA.aspx

3) Forms can also be faxed to: (877) 290-6587

Also, please do not send forms or documents via express mail.  The office is closed and the package cannot be accepted.

Please check back periodically for updates and how to send forms and claims electronically to the Program.