CUSTOMER SERVICE CENTER UPDATE: The Deferred Compensation Plan's Client Service Center is now open for in-person or virtual meetings by appointment only.
All appointments must be scheduled online, in advance. We look forward to seeing you soon!
As always, you can speak with a Customer Service Representative about the Plan and your account(s) on the phone by calling at (212) 306-7760.
Please submit your documents as follows:
1) EMAIL THE PLAN: Inquiries and questions should be sent via email to the Plan.
2) SEND FORMS/DOCUMENTS: Forms and Documents should be sent to NEWYRK@VOYAPLANS.com. Please only include the last 4 digits of your Social Security number, along with your name and address on all forms. Forms can also be faxed to 844-299-2362. Please do not submit your form/document more than once. This will only delay processing. You will receive a confirmation email shortly after submitting your form/document.
3) Mail Completed forms/documents to:
NYC Deferred Compensation Plan
P.O. Box 93
Bowling Green Station
New York, NY 10274-0093
4) Express Mail forms/socuments should be sent to:
NYC Deferred Compensation Plan
22 Cortlandt Street, 28th Floor
Bowling Green Station
New York, NY 10007
Please check back periodically for updates.
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Learn About Our Individual Consultation Service
The New York City Deferred Compensation Plan (DCP) allows eligible New York City employees a way to save for retirement through convenient payroll deductions. DCP is comprised of two programs: a 457 Plan and a 401(k) Plan, both of which offer pre-tax and Roth (after-tax) options.
For employees enrolled in a City pension plan, and for non-pension member employees who are contributing less than 7.5% to either the 457 Plan or the 401(k), DCP is a supplemental savings plan to their pension and Social Security.
For non-pension member employees who elect to contribute 7.5% or more to the Deferred Compensation Plan, DCP is their sole retirement plan in lieu of Social Security. To learn more about this, play our DCP in Lieu of FICA Video.
Key differences between the 457 and 401(k) Plans
Email the Plan: Inquiries and questions should be sent via email to the Plan.
Call the Client Service Call Center during regular business hours:
Phone: (212) 306-7760
Outside NYC: (888) DCP-3113 (888-327-3113)