The Employee Assistance Program

A Helping Hand for NYC Employees and Their Families

Employees of the City of New York non-uniform Mayoral agencies, New York City Housing Authority, NYC Health+Hospitals and New York City Department of Correction can receive assistance through the professionals of the New York City Employee Assistance Program (NYC EAP).


The NYC EAP is designed to assist employees and their families who are experiencing a wide range of personal problems. Areas of services include marital or family conflict, mental health or emotional stress, problems with alcoholism and substance abuse, elder care, and traumatic events. Additional information and links on these topics can be found under Common Concerns Handled by the EAP.


Working with the EAP you can make changes in your life that will greatly improve your health and well being. To this end, the NYC EAP offers all employees and their families non-discriminatory counseling, information, and referrals to help resolve personal problems efficiently and confidentially.


The Employee Assistance Program will provide the following services to employees and their families:

  • Individual interviews to assess and evaluate the nature and scope of problems.
  • Crisis counseling, where appropriate.
  • Referral to treatment and/or other problem-solving resources in the community.
  • Periodic follow-up with employee and referral agency.
  • Work site visits to debrief groups of employees who have been affected by a traumatic loss or event at work.


The first step in receiving assistance from the NYC EAP is to call 212-306-7660 or e-mail to schedule an appointment. The Program is located at: 250 Broadway, 28th Floor. Remember, all information is free & confidential.