Employee Assistance Program

General Information

The City of New York offers its employees and their dependents a helping hand through a network of Employee Assistance Programs. Generally, an EAP provides education, information, counseling and individualized referrals to assist with a wide range of personal and social problems.

The NYC EAP provides services to the City of New York non-uniform Mayoral agencies, NYC Department of Correction, New York City Housing Authority and NYC Health + Hospitals. Employees and their family members of these agencies can receive services by calling (212) 306-7660 or e-mail us at eap@olr.nyc.gov. The NYC EAP is located at 250 Broadway - 28th Floor, New York, NY 10007. Confidentiality laws and regulations protect the personal information that may be discussed with the EAP. Except in certain extreme situations, information will not be released without your written permission.

Employees who are not covered by the NYC EAP can receive services from either their agency or union EAP. Since not all EAPs offer the same services, we encourage you to call your agency or union EAP for further details.

List of Agency and Union Employee Assistance ProgramsView the List

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Agency EAPs
Department of Sanitation Employee Assistance Unit 212.437.4867	NYC Fire Department Counseling Services Unit 212.570.1693
NYC Health + Hospitals NYC Employee Assistance Program (NYC EAP) 212.306.7660 or email eap@olr.nyc.gov	NYC Agencies (Non-Uniform) NYC Employee Assistance Program (NYC EAP) 212.306.7660 or email eap@olr.nyc.gov
NYC Housing Authority NYC Employee Assistance Program (NYC EAP) 212.306.7660 or email eap@olr.nyc.gov	NYC Police Department Counseling Unit 718.834.8816
Corrections Department Care Unit (Peer Counselors) 718.546.CARE (2273)
Union EAPs
DC 37 Health & Security Personal Services Unit 212.815.1250	NYC Police Organization Providing Peer Assistance (POPPA) 212.298.9111
United Federation of Teachers Member Assistance Program 212.701.9620 mapinfo@uft.org