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Employee Assistance Program

General Information

The City of New York offers its employees and their dependents a helping hand through a network of Employee Assistance Programs. Generally, an EAP provides education, information, counseling and individualized referrals to assist with a wide range of personal and social problems.


The NYC EAP provides services to the City of New York non-uniform Mayoral agencies, NYC Department of Correction, New York City Housing Authority and NYC Health + Hospitals. Employees and their family members of these agencies can receive services by calling (212) 306-7660 or e-mail us at eap@olr.nyc.gov. The NYC EAP is located at 250 Broadway - 28th Floor, New York, NY 10007. Confidentiality laws and regulations protect the personal information that may be discussed with the EAP. Except in certain extreme situations, information will not be released without your written permission.

Employees who are not covered by the NYC EAP can receive services from either their agency or union EAP. Since not all EAPs offer the same services, we encourage you to call your agency or union EAP for further details.

 

List of Agency and Union Employee Assistance ProgramsView the List

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Agency EAPs

Department of Sanitation
Employee Assistance Unit
212.437.4867

 NYC Fire Department
Counseling Services Unit
212.570.1693
   

NYC Health + Hospitals
NYC Employee Assistance Program
(NYC EAP)
212.306.7660 or email eap@olr.nyc.gov

 NYC Agencies (Non-Uniform)
NYC Employee Assistance Program
(NYC EAP)
212.306.7660 or email eap@olr.nyc.gov
 

NYC Housing Authority
NYC Employee Assistance Program
(NYC EAP)
212.306.7660 or email eap@olr.nyc.gov

 NYC Police Department
Counseling Unit
718.834.8816
 
Corrections Department

Care Unit (Peer Counselors)
718.546.CARE (2273)

NYC Employee Assistance Program
(NYC EAP - Counseling Services)
212.306.7660 or email
eap@olr.nyc.gov

  

 

Union EAPs		  
DC 37 Health & Security
Personal Services Unit
212.815.1250		 NYC Police Organization Providing Peer Assistance (POPPA)
212.298.9111
 

United Federation of Teachers
Member Assistance Program
212.701.9620
mapinfo@uft.org