It is important that you know how your health plan works and what is required of you.Read More
Here are some important things that you need to remember:
If you're age 65 or over, still working for the City and enrolled in the NYC Health Benefits Program, do not use your Medicare card when you visit your doctor's office. Instead, be sure to use the member ID card provided to you by your current HBP health plan.
Who you should contact for assistance and when you should contact them. Read More
Contact your agency health benefits or payroll office or NYCAPS Central at (212) 487-0500. Department of Education employees should contact HR Connect at (718) 935-4000:
Employees with access to Employee Self Service (ESS) through CityShare can check their coverage status and make changes.
Find out when you should contact your Health Plan. Read More
(Refer to your health plan identification card or plan booklet for telephone numbers.)
When writing to a health plan, include your name and address, certificate number, date(s) of service, and claim number(s), if applicable. Some plans also allow inquiries through their web sites.
Find out when you should contact your Welfare Fund.Read More
For information about:
Find out when an active employee should contact the HBP.Read More
Inquiries and questions can be emailed to firstname.lastname@example.org