Please be aware that there are many participants calling and visiting the service center and you will experience long wait times to speak with a representative. You may wish to plan your visit accordingly. See below for details about the recordkeeping transition.
In November 2019, the New York City Deferred Compensation Plan changed its recordkeeper from FASCore, LLC to Voya Financial.
Visit the Transition Timeline page to view detailed information, including an online video, FAQs and more.
View the Account Transition infographic for an explanation of how your account was transitioned to the new recordkeeper and how you can log in to view your current balance.
View the Infographic
Wouldn't it be NYCE to roll your funds back into the Plan?
If you are a current or former NYC employee (with a termination date of 1985 or after), or the spouse of a current or former NYC employee, you can now open a New York City Employee IRA (NYCE IRA), and enjoy the convenience, professionalism, and performance of a program that has been designed with only you in mind.
No commissions, no sales charges, no self-interest. Our only interest is your interest.
Are You Thinking About Rolling Your Money Into an IRA? Check out the NYCE IRA Video