Commuters

Employees of the City of New York can use pre-tax and post-tax payroll deductions for certain public transportation costs through the Commuter Benefits Program. The current program is offered by Edenred Commuter Benefit Solutions, the City’s commuter benefits provider.

See the advantages of the program.

Learn about the various plans.

See Commuter FAQ.

See a list of transit providers.

Sign Up for the program.

Important Information about the Transition from WageWorks to Edenred Commuter Benefit Solutions

July 29, 2019

Post-Tax and Pre-Tax Refunds from WageWorks

If your WageWorks account contained a post-tax balance as of June 30, that balance has now been mailed to your home address or sent to you via direct deposit. If you have not yet received it, please contact WageWorks.

If your WageWorks account contained a pre-tax balance as of June 30, that balance will be made available in your Edenred Commuter Benefit Solutions account during mid- to late-August.

The FISA-OPA Transit Benefit Unit has the list of participants to whom a post-tax deduction refund was issued. Please contact the FISA-OPA Transit Benefit Unit at transit@fisa-opa.nyc.gov to request the list of participants in your agency.

If you are an agency employee, please speak with your Transit Benefit Coordinator.

July 29, 2019

Your Edenred Annual Transit Card

If you have not received your new ATC, log into your Edenred Commuter Benefit Solutions account and go to My Account > Order History > Request Replacement.

If the initial ATC card you receive in the mail becomes lost, stolen, or damaged, replace it by visiting the Edenred Commuter Benefit Solutions ATC Walk-In Customer Service Center located in Midtown Manhattan.

June 30, 2019

You Must be Enrolled in the Edenred Commuter Benefits Solutions program to Use Your Commuter Benefits

WageWorks products will no longer function.
All Commuter Benefits Program Participants:

  • Register and log-in to the Edenred website at www.commuterbenefitsnyc.com.
  • Registered participants should verify their enrollment, account balance, mailing address, and other personal information.
  • To register, you will need your first name, last name, zip code, and the seven digit employee reference number as found on your pay stub/pay statement.

Commuter Card Users:

  • Activate the Edenred Commuter Benefit Solutions NYC Prepaid Mastercard ® immediately.
  • Activate online 24/7 at www.commuterbenefitsnyc.com.
  • Activate by phone Monday – Friday, 8 a.m. to 8 p.m., by calling the Edenred Customer Service Center toll-free at 1-833-584-8109.
  • To activate the card you will need the last four digits of your employee reference number as found on your pay stub/pay statement.

Transit Pass / Access-a-Ride/ Park-n-Ride Users:

Premium Transit Check MetroCard Users:

  • The Edenred Annual Transit Card is now active for your use.

 


Important Note

The Commuter Benefits Program is for NYC government employees only and is offered by Edenred, the City’s commuter benefit provider. Members of the public, including businesses and their employees: get more information about the Commuter Benefits Law, or call 311. The Commuter Benefits Law requires certain businesses to offer their eligible employees a pre-tax transportation deduction.