|July 15, 2019
Announcement: Refunds from WageWorks
WageWorks’ administration of the City of New York Commuter Benefits program ended on June 30, 2019. As a result, any employee who previously participated in the WageWorks Commuter Benefits program and who had a final unused balance containing a post-tax deduction amount will be receiving a refund representing their post-tax deduction balance. WageWorks issued the refunds directly to employees by either check or direct deposit.
WageWorks mailed refund checks for Commuter Card post-tax deduction balances and for Transit Pass and Parking account post-tax deduction balances. Refund checks were mailed to the participant’s Commuter Benefits address on file. They will arrive in a security window envelope with a Phoenix, AZ return address within 5 - 10 business days.
Participants who had their banking information on file with WageWorks, will receive their refund from WageWorks via direct deposit within 3 - 5 business days.
Any pre-tax deduction balances remaining in employee’s WageWorks commuter accounts on July 1, 2019 will be made available in an Edenred Commuter Benefit Solutions commuter account during mid to late August 2019.
WageWorks sent an email to each participant who was scheduled to receive the post-tax deduction refund containing their exact post-tax deduction refund amount. Any participant who did not receive the email can verify the mailing address where the check was mailed and check their WageWorks account balance by logging in to their WageWorks account at www.getwageworks.com/nyc.
|June 25, 2019
Announcement: Your Edenred Annual Transit Card
Your new Edenred Annual Transit Card (ATC) should arrive in the mail by June 26. The card will be active as of July 1.
If you do not receive your new ATC by June 26, please log into your account at commuterbenefitsnyc.com and go to My Account > Order History > Request Replacement.
If the initial ATC card you receive in the mail becomes lost, stolen, or damaged, you can replace it by visiting the Edenred Commuter Benefit Solutions ATC Walk-In Customer Service Center located in Midtown Manhattan.
|June 20, 2019
Announcement: All Wage Works products will work until Sunday, June 30, 2019
All Commuter Benefits Program Participants:
Commuter Card Users:
Transit Pass / Access-a-Ride/ Park-n-Ride Users:
Premium Transit Check MetroCard Users:
|April 18, 2019
Announcement: If you use WageWorks Commuter Card
The last funding will be added to your WageWorks Commuter Card on April 19, 2019. The card will remain active until June 30, 2019. After June 30, you WILL NOT BE ABLE TO USE the remaining balances on the card. The balances from your pre-tax deductions will be transferred from your WageWorks card to your new Edenred card approximately by the end of August, and the post-tax deductions, if any, will be returned to you as a check.
Beginning May 2019, the payroll deductions will start going to your new Edenred’s Commuter Card.
You will receive your new Commuter Card from Edenred after April 19, 2019, but it will not have any funds on it until your first payday in May.
Some of you may have already received your Personal Identification Number (PIN) for the new card. Use of the PIN is optional and is not needed to activate the card.
For more information visit Edenred website.
Any questions can be directed to email@example.com
|April 1, 2019
Announcement: Please review these timelines
In order to make the transition from WageWorks to Edenred Commuter Benefit Solutions easier for you, we’ve developed a Transit Plan Timeline and a Parking Plan Timeline. Please review these timelines for important dates regarding changes in your commuter benefits.
As employee of the City of New York, you are eligible for using your pre-tax and post-tax payroll deductions to cover certain public transportation costs through the Commuter Benefits Program. The current program is offered by Edenred, the City’s commuter benefits provider, and works throughout the New York tri-state area.
The payroll deductions are taken from the first two paychecks of each month. In months with three pay periods there are no transit deductions taken from the third paycheck. You can always check your balance on the Edenred website.
See the advantages of the program.
Learn about the various plans.
See Commuter FAQ.
Sign Up for the program.
Find your agency's Commuter Benefit Coordinator.
The Commuter Benefits Program is for NYC government employees only and is offered by Edenred, the City’s commuter benefit provider.
Members of the public, including businesses and their employees: get more information about the Commuter Benefits Law, or call 311. The Commuter Benefits Law requires certain businesses to offer their eligible employees a pre-tax transportation deduction.