If you are not yet enrolled in direct deposit and your paycheck is lost or stolen, immediately notify your agency and request that a stop payment be put on your check. Your agency will ascertain the check number and submit a Stop Payment Notice to OPA, who will notify the bank.
After the Stop Payment Notice has been completed, you are required to fill out a Claim of Lost Check form, where you will describe the circumstances under which the paycheck was lost or stolen. The Claim of Lost Check is an affidavit certifying your signature and address and that if you find the lost check, you will turn it over to OPA.
You can obtain this form from your agency's Payroll Office. Fill out the form, have it notarized, and return it to your agency or OPA.
If your paycheck has not been cashed, OPA will replace the check as soon as it receives the completed Claim of Lost Check and a Stop Payment Confirmation from the bank, generally within 10 business days.
If the check has already been cashed:
If your paycheck is lost or stolen in your agency before it is given to you, your agency will receive a replacement check within three business days of submitting the Stop Payment Notice and a copy of the letter to the Office of the Inspector General.
One way to make sure your paycheck is never lost or stolen again is to enroll in direct deposit. With direct deposit your net pay is electronically deposited into your bank account. Learn more about direct deposit and why 96% of employees paid by PMS find direct deposit to be the faster, safer, and smarter way to get paid.
To learn more, go to NYC Direct Deposit
City of New York checks are valid for 180 days from the check date. OPA will not replace a check that is valid. If your paycheck becomes damaged, you can return the damaged check to your agency's Payroll Office.
City of New York Department of Education Pedagogic employees requesting the replacement of a damaged check should call the Department of Education at 718-935-2217. Educational Paraprofessionals should contact the Regional Operation's Center (ROC).