Mayor's Office of Operations311Search all NYC.gov websites
- The winners of the 2020 Excellence in Customer Service Awards show how much City workers care about and how far they are willing to go for their fellow New Yorkers.
- The de Blasio administration released its annual Open Data plan, update on Open Data for All, and its strategic plan for the next decade of NYC Open Data. This 10-year vision builds on a legacy of New York City leading the way on public data access.
- View the new NYC Rezoning Commitments Tracker, an interactive map that details progress on all City commitments that were made to communities as part of neighborhood-scale rezonings.
The Mayor’s Office of Operations works to make New York City government more effective and efficient. The office is responsible for managing and coordinating multiagency programs and initiatives and uses data to help the City make informed policy decisions and strategic, targeted investments. Operations includes Project, Strategic, and Performance Management teams; and Performance Observation, Customer Service, and Audit units that aim to improve transparency and accountability.
Operations also houses the Mayor’s Office for Economic Opportunity, the Mayor’s Office of Data Analytics and the Mayor’s Office of Information Privacy.
Citywide Performance Reporting (CPR)
Access data, reports, maps & dashboards related to Citywide and agency-specific performance.
Access data, reports, maps & dashboards related to Citywide and agency-specific performance.
Access data, reports, maps & dashboards related to Citywide and agency-specific performance.
ThriveNYC
Change the culture and join the conversation – NYC is launching a comprehensive mental health plan.
Change the culture and join the conversation – NYC is launching a comprehensive mental health plan.
Change the culture and join the conversation – NYC is launching a comprehensive mental health plan.
NYC Rezoning Commitments Tracker
Strengthening neighborhoods through affordable housing, economic development & community resources.
Strengthening neighborhoods through affordable housing, economic development & community resources.
Strengthening neighborhoods through affordable housing, economic development & community resources.
WildlifeNYC
Learn about urban wildlife – from management policies to volunteer events to fun facts and more.
Learn about urban wildlife – from management policies to volunteer events to fun facts and more.
Learn about urban wildlife – from management policies to volunteer events to fun facts and more.
