The Mayor's Management Report (MMR), which is mandated by the City Charter, serves as a public account of the performance of City agencies, measuring whether they are delivering services efficiently, effectively and expeditiously. The MMR is released twice a year. The full-fiscal MMR, published each September, looks retrospectively at the City's performance during the prior fiscal year, while the PMMR provides an early update on how the City is performing four months into the fiscal year.
Pursuant to Local Law 175 of 2016, the City is responsible for publishing a list of capital and programmatic commitments associated with neighborhood-scale rezonings, and an annual progress report detailing the status of each initiative. These rezoning commitments are the product of comprehensive and community-driven planning processes in each neighborhood and have been organized by policy domain: Housing; Open Space; Community Resources; Transportation and Infrastructure; and Economic and Workforce Development.
Click here to view the NYC Rezoning Commitments Tracker interactive map and June 2018 progress updates on each commitment.
Citywide Performance Reporting is displayed within the Citywide Performance Reporting (CPR) tool. It represents critical performance measures from more than 40 City agencies in an easy-to-use online snapshot format. Users can search for measures of various services, review data summarizing how well government is performing in different areas, analyze long-term trends, and review specific agencies' outcome measures. CPR contains:
Statistics on the City's response to service requests from 311 callers. Review selected 311 service requests, including the time to respond to each request by borough, Community Board, City Council District, and ZIP code. The 311 Service Request Map lets you see Service Requests made through 311 by location, date and category.
The NYC Capital Projects Dashboard provides a view into the City's most critical infrastructure projects, such as bridges, sewers, sanitation, and other technology systems. All the projects included have a budget of $25 million and above. The Dashboard includes the following information about each project:
Additional resources about capital projects in NYC include:
The Social Indicators Report is an analysis of social conditions across New York City, including geographic and demographic breakdowns, changes over time, and the Mayor's plan for responding to problems highlighted in the report. Data from the report can be downloaded here: Social Indicators Report Data. See also, the recently released Disparity Report, on racial disparities between young men, as well as between young women, in Education, Economic Security and Mobility, Health and Wellbeing, and Community and Personal Safety produced by the Center for Innovation through Data Intelligence (CIDI).
A dashboard of end-to-end response times for Police, Fire, and EMS calls, as well as trends in performance and recent 911 volumes. The reports capture all aspects of the call from when the call comes in to when a first responder arrives on site.
Learn more about 911 End-to-End Response Time Reports
The New York City Government Poverty Measure, 2017" was released in May 2019. The five years of data highlighted in the report show the number of New Yorkers in poverty has declined significantly from 2013 to 2017. Read the report
Local Law 174 requires ACS, DOHMH and DSS to complete “equity assessments” to identify policies and practices that may be implemented to address disparate outcomes on the basis of, at a minimum, gender, race, income and sexual orientation, and to create “equity action plans” to address disparate outcomes the agencies identified. Read the report