New York City is home to one of the most expansive and comprehensive client human service infrastructures nationally, providing great opportunity for its residents. The Mayor’s Office of Operations manages digital and cross-Agency initiatives designed to increase residents’ access to resources and enhance the City’s capacity to deliver services. Initiatives include:
ACCESS NYC allows clients to screen for eligibility for over 30 City, State, and Federal benefit programs. Users can learn how to apply, print out application forms, and complete online applications for select benefits such as rent increase exemption (SCRIE/DRIE) and Supplemental Nutrition Assistance Program (SNAP).
WORKER CONNECT provides City workers with a central point to view client demographic and case details across multiple agencies, enabling workers to quickly and efficiently locate clients and process benefits.