Please call 311 or 212 NEW-YORK (212-639-9675) if you are calling from outside NYC. For info on Dept. of Records services, go to 311 Online.

Contact Us Online:

If you are not sure who will be able to address your concern, please email the Commissioner; we will make sure your concern is properly directed:

For questions about genealogical research:

For general research questions:

All Freedom of Information Law (FOIL) requests to DORIS should be submitted via NYC OpenRECORDS.

  • Records Access Officer: Kenneth Cobb, Assistant Commissioner.
  • Records Appeals Officer: Pauline Toole, Commissioner.

Visit or Write to Us:

Department of Records and Information Services
31 Chambers Street, New York, NY 10007

Open to the Public:
Monday, Tuesday, Wednesday and Friday: 9AM to 4:30PM.
Thursday: 9AM to 6 PM.
Saturday:  9:30AM to 4:30PM on the 2nd and 4th Saturdays of most months.* 

In 2019, we are open on the 1st and 3rd Saturdays of May and November to ensure researchers have two full days of access.

Beginning January 12, 2019 the Municipal Archives and Library will be open from 9:30 - 4:30 on the 2nd and 4th Saturdays of the month. Click here for the schedule.

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