Please call 311 or 212 NEW-YORK (212-639-9675) if you are calling from outside NYC. For info on Dept. of Records services, go to 311 Online.

Contact Us Online:

If you are not sure who will be able to address your concern, please email the Commissioner; we will make sure your concern is properly directed:

For questions about genealogical research:

For general research questions:

All Freedom of Information Law (FOIL) requests to DORIS should be submitted via NYC OpenRECORDS.

  • Records Access Officer: Kenneth Cobb, Assistant Commissioner.
  • Records Appeals Officer: Pauline Toole, Commissioner.

Visit or Write to Us:

Department of Records and Information Services
31 Chambers Street, New York, NY 10007

Open to the Public: 

The Municipal Library and Archives’ public reading rooms will re-open to the public (by appointment only) on July 12, 2021, with appropriate health and safety protocols in place.

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