Get Help

For one-on-one, in-person assistance, visit a Department of Finance help center or attend an outreach event.

NYC Department of Finance Assistance Centers

You can now schedule an appointment to visit a Department of Finance Assistance Center or call 311 for more information.

Manhattan Assistance Center
Monday through Friday from 8:30 a.m. - 4:30 p.m.
66 John Street, 3rd Floor
New York, NY 10038

Queens Assistance Center
Tuesday and Thursday from 8:30 a.m. - 4:30 p.m.
144-06 94th Avenue
Jamaica, NY 11435

Staten Island Assistance Center
Closed as of January 4, 2022. An update will be posted when the Center re-opens.
350 St. Marks Place, 4th Floor
Staten Island, NY 10301

For additional assistance please Contact Us.