Senior Team

Executive Office
Division of Business Services
Division of Economic and Financial Opportunity
Financial Management and Administration
Neighborhood Development Division
Workforce Development Division

Executive Office

Jonnel Doris

Commissioner Jonnel Doris
Commissioner Jonnel Doris

Jonnel Doris was appointed by Mayor de Blasio as the Commissioner for the NYC Department of Small Business Services (SBS). He is responsible for running a dynamic City agency focused on equity of opportunity, that leads to economic self-sufficiency and mobility for New York City's diverse communities. SBS actively connects New Yorkers to good jobs, creates stronger businesses, and builds a thriving economy in neighborhoods across the five boroughs.

Formerly, Doris served as the City's first Senior Advisor and Director of the Mayor's Office of Minority and Women-owned Business Enterprises (M/WBE). Under Doris' leadership, the City has more than doubled its certifications to 9,620 firms, tripled its utilization, and awarded more than $14.6 billion to M/WBEs. Doris also led the City's efforts to secure a $41 million investment from four city depository banks: Amalgamated, Bank of America, TD Bank, and Union Bank for low interest revolving loan funds. His engagement in business communities, City agencies and both State and City legislatures has also influenced City efforts to pass critical state legislation that expands opportunities for M/WBEs.

Doris previously served as the first Chief Diversity Officer for the Governor's Office of Storm Recovery (GOSR), which oversees New York State's $4.4 billion recovery allocation for the U.S. Department of Housing and Urban Development (HUD), Superstorm Sandy, Hurricane Irene, and Tropical Storm Lee. At GOSR, Doris developed and implemented strategic initiatives resulting in increased utilization of state and federal M/WBEs and Section 3 businesses. He created the Office of Diversity and Civil Rights and developed GOSR's award winning Local Workforce Opportunities Program and Web Portal. These two resources continue to increase employment and business opportunities, while enabling thousands of M/WBEs, small businesses, and residents to participate in New York’s rebuilding efforts.

His professional career includes extensive experience in the energy, utility, government, and business sectors working at Public Service Enterprise Group Long Island, Long Island Power Authority, KeySpan, and in both State and City Government. He is also a former small business owner who understands firsthand the challenges M/WBEs face.

Doris has received numerous awards and recognition over his professional career. Some include: The Network Journal Magazine 40 Under 40 Achievement Award; the Women Builders Council Diversity Champion Award; NYSAMC Public Sector Partner Award; City and State 40 Under 40 Award; National Minority Business Council Award; and the Hispanic Chamber M/WBE Advocate Award. Doris has guest lectured at Columbia University, New York University, Medgar Evers College, City College, and frequently at Adelphi University and Oral Roberts University School of Theology and Missions. He also serves on the Bishop’s Racial Justice and Reconciliation Commission for the Episcopal Diocese of Long Island.

Doris holds several degrees and certificates including, a Master of Arts in Public Policy and Analysis, a Bachelor of Arts in Political Science and Sociology from Stony Brook University, a Master of Divinity from Oral Roberts University, and a Turner School of Construction Management Certificate. He currently resides in Queens with his wife Aisha Doris and two children.

Jacqueline Mallon
First Deputy Commissioner

Jackie Mallon is the First Deputy Commissioner of the NYC Department of Small Business Services (SBS), where she is responsible for overseeing the agency's main programmatic divisions supporting small businesses, jobseekers, and commercial corridors citywide. She is also responsible for agency operations including finance and IT, and for overseeing priority strategic initiatives, including Small Business First and Industry Partnerships.

Jackie joined SBS in 2008, and previously served as Deputy Commissioner of Workforce Development and as Assistant Commissioner of Business Development and Strategy. Jackie led the expansion of the Workforce1 Career Center system, launching eight new centers that provide customized employment services for New York City residents impacted by Hurricane Sandy, Out-of-School/Out-of-Work Youth, and Immigrants.

She also developed the NYC Tech Talent Pipeline, a $10 million public-private partnership to support the growth of the City's tech ecosystem and prepare New Yorkers for 21st century jobs. Following the success in tech, Jackie developed similar industry partnerships in Construction, Food Service/Hospitality, and Industrial/Transportation.

Prior to City service, Jackie worked for more than 20 years in the private sector. Jackie served as Chief Operating Officer of Draft Direct Data Technology Group (acquired by Interpublic Group) and as President of Harte-Hanks Direct. She also founded two companies: the award-winning children's playground/retail business Sydney's Playground, and The Credo Group (acquired by Tranzact, Inc.), a digital marketing firm.

She received an MBA from Zicklin School of Business, Baruch College, and a Bachelor of Science, Industrial Engineering from the University of Rhode Island.

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Division of Business Services

Don Giampietro
Assistant Commissioner, Incentives and Resiliency

As Assistant Commissioner, Don oversees the agency's efforts to make businesses more resilient and prepared when facing emergencies or business disruptions. Don also administers several key incentives programs including the Energy Cost Savings Program (ECSP), Lower Manhattan Energy Program (LMEP), and Industrial Relocation Grant Program. Prior to his appointment as Assistant Commissioner, Don served as Executive Director of the NYC Business Relocation Assistance Corp. and helped create the Industrial Relocation Grant Program and Printer's Relocation Grant Program.

Don has more than 20 years of experience in economic development and working with the City of New York to assist commercial and industrial firms relocate and expand within NYC. Before his work with SBS, Don worked with Ernst & Young Tax Incentives Division. He holds degrees from Boston College and Columbia University.

Amna Malik
Assistant Commissioner, Business Operations

Amna Malik is the Assistant Commissioner for Business Operations with the NYC Department of Small Business Services (SBS). Amna oversees the day-to-day operations for all the NYC Business Solutions Centers (including the NYC Small Business Support Center), the Industrial Business Service Providers, assigned regulatory staff, and the compliance advising program. Through these free services, she is responsible for making it easier and faster to open and operate a business in New York City through business education courses, assistance with accessing capital and helping businesses understand regulatory requirements.

Amna has more than 10 years of experience as a public servant in New York City. Prior to joining SBS, Amna worked with the Mayor's Office and NYC Department of Buildings in operations working to improve services for businesses. Amna has a M.A. in Public Affairs from CUNY Queens College and B.A. from CUNY City College.

Edward Ubiera
Assistant Commissioner, Business Programs

Edward Ubiera is the Assistant Commissioner for Business Programs at the NYC Department of Small Business Services (SBS). In this role, he oversees programs designed to help New Yorkers create and open new businesses, operate successfully, and grow to their maximum potential. SBS’ business programs are open to all New Yorkers but focus on overcoming barriers to business success faced by women entrepreneurs, NYCHA residents, worker cooperatives, and longstanding businesses in changing communities.

Edward, a native New Yorker, has roughly 20 years of varied experience across the public, private, and nonprofit sectors. Most recently, he served as Director of Policy for the New York City program of the Local Initiatives Support Corporation (LISC), one of the largest nonprofit community development financial institutions (CDFI) in the country, where he guided strategy for government and legislative initiatives. His experience in finance includes stints with Enterprise Community Investments, another large CDFI, where he helped asset manage a portfolio of housing tax credit syndicated investments, and with Standard and Poor's U.S. Public Finance team where he provided credit oversight for public infrastructure bond financings. Edward began his career in public service with the NYC Office of Management & Budget, where he helped oversee federally funded housing and economic development programs.

Edward holds a B.A. in Political Science and Urban Studies from Fordham University and a Master’s in Urban Policy Analysis and Management from the Milano School of Policy, Management, and Environment.

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Division of Economic and Financial Opportunity

Dynishal Gross
Deputy Commissioner, Division of Economic and Financial Opportunity

Dynishal Gross is the Deputy Commissioner for the Division of Economic and Financial Opportunity (DEFO) at the NYC Department of Small Business Services (SBS). In this role, she oversees a dynamic team committed to promoting equity and financial opportunity for minority and women-owned businesses, as well as other underserved businesses. The division is responsible for the City of New York's certification of Minority and Women-owned Business Enterprises (M/WBEs) and other certifications. In addition, DEFO offers technical assistance and capacity building programs to assist and strengthen businesses. Dynishal oversees units charged with compliance with equal employment opportunity, labor standards, and regulatory mandates.

Dynishal's career in public service includes five years of work for members of the NYC Council, including serving as Director of Legislation and Budget for the chair of the Committee on Small Business and nearly two years as Assistant Commissioner for Business Programs in SBS' Division of Business Services. She holds a B.A. in Africana Studies from Cornell University, an M.P.A. from Baruch College, and a J.D. from Columbia University School of Law.

Gustavo Perez Eugui
Assistant Commissioner, Capacity Building & Corporate Partnerships

As Assistant Commissioner for Capacity Building and Corporate Partnerships at the NYC Department of Small Business Services (SBS), Gustavo oversees the agency's Buyer Services, Vendor Services, and Technical Assistance units, leading the agency's efforts to build capacity, promote equity, and create financial opportunity for Minority and Women-Owned Business Enterprises (M/WBEs).

As an expert in economic development and microfinance, he has assisted thousands of business owners through the creation of education, technical assistance, and access to capital programs.

Prior to joining SBS, Gustavo was the Manager of Lending at Accion, where he was tasked with the strategic growth and management of East Coast markets. His experience includes work at multiple national and international non-governmental organizations (NGOs).

He holds a Bachelor of Arts degree from Emmanuel College in the United States and a Master of Arts degree from SOAS University of London (School of Oriental and African Studies) in the United Kingdom. In addition, Gustavo is a member of the Aspen Institute's Emerging Leaders in Microbusiness (ELM²) Fellowship Class of 2014.

Helen Wilson
Assistant Commissioner, Contractor Services

As Assistant Commissioner of Contractor Services for the NYC Department of Small Business Services (SBS), Helen's portfolio includes the Division of Labor Services and the enforcement of Executive Order 50 in the Division of Economic and Financial Opportunity. Helen oversees the contract monitoring program under Executive Order 50, which ensures job opportunities generated through City contracts are available to all qualified persons by helping contractors implement fair employment practices, policies, and procedures while supporting them in their efforts to increase the representation of minorities and women in their workforce. Under her leadership, Labor Services has greatly expanded agency connections with prime contractors and developers to match more minority and women contractors to public and private subcontracting opportunities, and has helped cross-sell agency wide services to more customers.

A native from Brooklyn, Helen began her career in public service in 1980.

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Financial Management and Administration

Andrew Schwartz
Deputy Commissioner for Legal & Regulatory Affairs

As Deputy Commissioner for Legal & Regulatory Affairs, Andy serves as General Counsel for the NYC Department of Small Business Services (SBS) and oversees fiscal and administrative activities of agency operations, including procurement, property management, and waterfront permitting. In his work with SBS, he has drafted and assisted in passage of legislation at City and State levels. Andy has been with SBS since 1996, and has worked in City government for more than 25 years. His career in public service includes serving as Chief Litigation Counsel for the NYC Campaign Finance Board and as an Assistant Corporation Counsel in the General Litigation and Condemnation Divisions for the City's Law Department.

Andy is a graduate of New York City public schools and a cum laude graduate of Brooklyn Law School. Prior to his service with the City, he worked as a Ranger in the National Park Service at the Statue of Liberty, Ellis Island, and Saratoga Battlefield.

Stephen Fisher
Assistant Commissioner, Technology and Chief Information Officer

Stephen Fisher is the Assistant Commissioner for Technology for the NYC Department of Small Business Services (SBS) and serves as the agency's Chief Information Officer. In this role, Stephen leads the day-to-day management of all critical agency technology operations and network infrastructure, software applications, and databases. He represents the agency in citywide technology forums to ensure cooperation and integration of data services across agencies.

Stephen began his technical career as a customer support technician with IBM/TSS where he was responsible for repairing technology hardware. He trained himself to become a Microsoft Certified Systems Engineer and was hired by MCI as a Network Administrator at one of their local city offices. Stephen joined SBS as a Network Administrator and during his time here, has assisted the agency through several major networking migration projects and network security audits. Prior to his current position, he served as the agency's Executive Director of Technology Operations. Stephen is also a U.S. Air Force veteran who served for four years throughout the United States and Europe as a Ground Radio Communication Specialist.

Stephen received his B.S. in Electrical Engineering fromthe New York Institute of Technology.

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Neighborhood Development

M. Blaise Backer
Deputy Commissioner, Neighborhood Development Division

Michael Blaise Backer is the Deputy Commissioner of the Neighborhood Development Division at the NYC Department of Small Business Services (SBS). In this role, Blaise is responsible for oversight of the City's 76 Business Improvement Districts (BIDs), the largest network in the country investing more than $130 million annually in programs and services for neighborhoods across the five boroughs. In addition, Blaise oversees the City's primary commercial revitalization program known as Avenue NYC. Avenue NYC provides annual funding of approximately $10 million to neighborhood organizations through competitive SBS grants and awards. He also manages the Neighborhood Retail Leasing Program and the Coro Neighborhood Leadership Program. These programs are all designed to empower local communities with the tools and resources necessary to strengthen the city's commercial districts and create the conditions that attract private investment, allow our small businesses to thrive, boost local employment, and make our neighborhoods better places to live, work, and shop.

Before joining SBS, Blaise was the Executive Director of Myrtle Avenue Brooklyn Partnership for 10 years. The Partnership, comprised of the Myrtle Avenue Revitalization Project LDC (MARP) and the Myrtle Avenue Brooklyn Business Improvement District (BID), oversees the economic revitalization of the 20+ mixed-use blocks in Fort Greene, Clinton Hill, and Wallabout, Brooklyn. Blaise also served as the co-chair of the board of the New York City BID Association, the membership association of the Business Improvement Districts in New York City.

Blaise holds a Master in Urban Planning from NYU's Robert F. Wagner Graduate School of Public Service and a B.S. in Commerce from the University of Virginia.

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Workforce Development Division

Lucinda Glover
Deputy Commissioner, Workforce Development Division

As Deputy Commissioner for Workforce Development, Lucinda is working to improve equity of opportunity for New York City's diverse communities, through the delivery of quality employment and training services. Lucinda oversees the operation of a network of 18 Workforce1 Career Centers which helps more than 100,000 New Yorkers a year; and the occupational skills training for more than 4,000 New Yorkers across the City's five boroughs.

Prior to this role Lucinda was the Senior Advisor for Healthcare Delivery in the Mayor's Office where she worked on reforms to NYC's safety-net healthcare system to address a $2B structural deficit, expand access to services, and improve quality of care and patient experience. Lucinda grew up in Australia and served three Prime Ministers during her tenure in the Australian Prime Minister's Department, where she worked on economic development, the federal budget and health reform.

Lucinda received a Master of Public Administration from the Harvard Kennedy School, and a Master of Public Health and a Bachelor of Science from the University of Adelaide.

Jessica Weis
Assistant Commissioner, Training

Jessica Weis serves as the Assistant Commissioner for Training in the Workforce Development Division. In this role, she oversees the development and implementation of training programs which help prepare New Yorkers for employment in industries that are in high demand and require advanced skills. Jessica also oversees employer-based training programs which help New York businesses upskill new and incumbent workers.

Prior to joining SBS in 2018, Jessica served as the Program Director for the Petey Greene Program which provides quality tutoring to incarcerated people. Prior to Petey Greene, Jessica spent five years with the NYC Department of Education's District 79 - Alternative Schools and Programs. At District 79, Jessica supported the citywide high school equivalency program, Pathways to Graduation, with communication, testing, workforce development, and the transition from the GED to its replacement exam, the TASC. Jessica began her career in direct service first with AmeriCorps National Civilian Community Corps and then with Brooklyn College Community Program, which supported Brooklyn high school students by connecting them to Brooklyn College students through after-school programing.

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