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Commissioner Kevin D. Kim
Kevin D. Kim was appointed by Mayor Eric Adams to serve as the Commissioner for the NYC Department of Small Business Services (SBS), a dynamic City agency focused on equity of opportunity leading to economic self-sufficiency and mobility for New York City's diverse communities. SBS actively connects New Yorkers to good jobs, creates stronger businesses, and builds a thriving economy in neighborhoods across the five boroughs.
Commissioner Kim is an attorney, entrepreneur, and public servant. As a son of immigrant small business owners, and a former co-founder/operator of several small businesses, he understands first-hand the various challenges small businesses face.
In public service, Commissioner Kim served as the first Asian American commissioner of the New York State Liquor Authority. For more than a decade, he has been a recognized community leader serving on the boards of various non-profit organizations, including the Board of Trustees of the City University of New York, Friends of THIRTEEN, and the Asian American Bar Association of New York. He is also a certified community mediator through his participation in the Black Korean Mediation Project. In February 2022, Commissioner Kim was sworn in as a member of the President's Advisory Commission on Asian Americans, Native Hawaiians, and Pacific Islanders.
Commissioner Kim is a proud product of the NYC public school system, having attended K-12 in both Sunnyside and Bayside, Queens, and graduated as part of the first graduating class at Townsend Harris High School at Queens College. He received his B.A. and M.A. from Stanford University and his J.D. from Columbia Law School, where he was a member of the Columbia Law Review.
First Deputy Commissioner
Jackie Mallon is the First Deputy Commissioner of the NYC Department of Small Business Services (SBS), where she is responsible for overseeing the agency's main programmatic divisions supporting small businesses, jobseekers, and commercial corridors citywide. She is also responsible for agency operations including finance and IT, and for overseeing priority strategic initiatives, including Small Business First and Industry Partnerships.
Jackie joined SBS in 2008, and previously served as Deputy Commissioner of Workforce Development and as Assistant Commissioner of Business Development and Strategy. Jackie led the expansion of the Workforce1 Career Center system, launching eight new centers that provide customized employment services for New York City residents impacted by Hurricane Sandy, Out-of-School/Out-of-Work Youth, and Immigrants.
She also developed the NYC Tech Talent Pipeline, a $10 million public-private partnership to support the growth of the City's tech ecosystem and prepare New Yorkers for 21st century jobs. Following the success in tech, Jackie developed similar industry partnerships in Construction, Food Service/Hospitality, and Industrial/Transportation.
Prior to City service, Jackie worked for more than 20 years in the private sector. Jackie served as Chief Operating Officer of Draft Direct Data Technology Group (acquired by Interpublic Group) and as President of Harte-Hanks Direct. She also founded two companies: the award-winning children's playground/retail business Sydney's Playground, and The Credo Group (acquired by Tranzact, Inc.), a digital marketing firm.
She received an MBA from Zicklin School of Business, Baruch College, and a Bachelor of Science, Industrial Engineering from the University of Rhode Island.
Chief of Staff
Division of Business Services
Katherine "Kitty" Chan
Kitty is a seasoned manager who has worked in the private, nonprofit, and government sectors serving in senior leadership positions. Kitty spent the last seven years at the NYC Campaign Finance Board (CFB), a nonpartisan, independent City agency with more than 115 employees. As Chief of Staff at CFB, Kitty directed the Operations Division overseeing a team of 48 staff members and leading the build out of the CFB's administrative infrastructure including Human Resources, Finance and Administrative Operations. She also developed and managed the CFB's annual budget, served as project manager on all capital projects, and directed the agency's emergency planning and response efforts. Kitty also served as the Agency Chief Contracting Officer at CFB.
Prior to joining CFB, Kitty was the Chief of Staff at Safe Horizon, where she worked with the Board of Directors and CEO to develop the organization's strategic vision, managed funder relations, and fundraising, and oversaw communications. Kitty also previously worked at the Harlem United Community AIDS Center as the Senior Director of Administration. In addition to her work in the U.S., Kitty worked for several years in Japan at Bosch and Marubeni. She received double degrees in English and Communications from the State University of NY at Buffalo. She has also studied karate for more than 27 years and obtained a fifth degree black belt.
Assistant Commissioner, Incentives and Resiliency
As Assistant Commissioner, Don oversees the agency's efforts to make businesses more resilient and prepared when facing emergencies or business disruptions. Don also administers several key incentives programs including the Energy Cost Savings Program (ECSP), Lower Manhattan Energy Program (LMEP), and Industrial Relocation Grant Program. Prior to his appointment as Assistant Commissioner, Don served as Executive Director of the NYC Business Relocation Assistance Corp. and helped create the Industrial Relocation Grant Program and Printer's Relocation Grant Program.
Don has more than 20 years of experience in economic development and working with the City of New York to assist commercial and industrial firms relocate and expand within NYC. Before his work with SBS, Don worked with Ernst & Young Tax Incentives Division. He holds degrees from Boston College and Columbia University.
Assistant Commissioner, Business Operations
Amna Malik is the Assistant Commissioner for Business Operations with the NYC Department of Small Business Services (SBS). Amna oversees the day-to-day operations for all the NYC Business Solutions Centers (including the NYC Small Business Support Center), the Industrial Business Service Providers, assigned regulatory staff, and the compliance advising program. Through these free services, she is responsible for making it easier and faster to open and operate a business in New York City through business education courses, assistance with accessing capital and helping businesses understand regulatory requirements.
Amna has more than 10 years of experience as a public servant in New York City. Prior to joining SBS, Amna worked with the Mayor's Office and NYC Department of Buildings in operations working to improve services for businesses. Amna has a M.A. in Public Affairs from CUNY Queens College and B.A. from CUNY City College.
Assistant Commissioner, Business Programs
Edward Ubiera is the Assistant Commissioner for Business Programs at the NYC Department of Small Business Services (SBS). In this role, he oversees programs designed to help New Yorkers create and open new businesses, operate successfully, and grow to their maximum potential. SBS' business programs are open to all New Yorkers but focus on overcoming barriers to business success faced by women entrepreneurs, NYCHA residents, worker cooperatives, and longstanding businesses in changing communities.
Edward, a native New Yorker, has roughly 20 years of varied experience across the public, private, and nonprofit sectors. Most recently, he served as Director of Policy for the New York City program of the Local Initiatives Support Corporation (LISC), one of the largest nonprofit community development financial institutions (CDFI) in the country, where he guided strategy for government and legislative initiatives. His experience in finance includes stints with Enterprise Community Investments, another large CDFI, where he helped asset manage a portfolio of housing tax credit syndicated investments, and with Standard and Poor's U.S. Public Finance team where he provided credit oversight for public infrastructure bond financings. Edward began his career in public service with the NYC Office of Management & Budget, where he helped oversee federally funded housing and economic development programs.
Edward holds a B.A. in Political Science and Urban Studies from Fordham University and a Master's in Urban Policy Analysis and Management from the Milano School of Policy, Management, and Environment.
Division of Economic & Financial Opportunity
Deputy Commissioner, Division of Economic and Financial Opportunity
Dynishal Gross is the Deputy Commissioner for the Division of Economic and Financial Opportunity (DEFO) at the NYC Department of Small Business Services (SBS). In this role, she oversees a dynamic team committed to promoting equity and financial opportunity for minority and women-owned businesses, as well as other underserved businesses. The division is responsible for the City of New York's certification of Minority and Women-owned Business Enterprises (M/WBEs) and other certifications. In addition, DEFO offers technical assistance and capacity building programs to assist and strengthen businesses. Dynishal oversees units charged with compliance with equal employment opportunity, labor standards, and regulatory mandates.
Dynishal's career in public service includes five years of work for members of the NYC Council, including serving as Director of Legislation and Budget for the chair of the Committee on Small Business and nearly two years as Assistant Commissioner for Business Programs in SBS' Division of Business Services. She holds a B.A. in Africana Studies from Cornell University, an M.P.A. from Baruch College, and a J.D. from Columbia University School of Law.
Assistant Commissioner, M/WBE Recruitment and Eligibility
Anna Yakubova is the Assistant Commissioner of M/WBE Recruitment and Eligibility for the Division of Economic and Financial Opportunity (DEFO) at the NYC Department of Small Business Services (SBS). Anna oversees the day-to-day operations of the External Affairs team in the planning and execution of DEFO events, SBS participation in external events, and the development of recruitment campaigns for Certification. Anna also manages the Certification team in processing and evaluating applications from businesses applying for the City's Minority and Women-owned Business Enterprise (M/WBE), Locally Based Business Enterprise (LBE), and Emerging Business Enterprise (EBE) Certification Programs.
Prior to joining SBS, Anna worked with the NYC Department of Youth & Community Development serving as a Management Auditor. Anna holds a Bachelor of Arts in Accounting and Information Systems from Queens College, City University of New York, and a Master of Public Administration from Baruch College, City University of New York.
Financial Management and Administration
Deputy Commissioner for Legal & Regulatory Affairs
As Deputy Commissioner for Legal & Regulatory Affairs, Andy serves as General Counsel for the NYC Department of Small Business Services (SBS) and oversees fiscal and administrative activities of agency operations, including procurement, property management, and waterfront permitting. In his work with SBS, he has drafted and assisted in passage of legislation at City and State levels. Andy has been with SBS since 1996, and has worked in City government for more than 25 years. His career in public service includes serving as Chief Litigation Counsel for the NYC Campaign Finance Board and as an Assistant Corporation Counsel in the General Litigation and Condemnation Divisions for the City's Law Department.
Andy is a graduate of New York City public schools and a cum laude graduate of Brooklyn Law School. Prior to his service with the City, he worked as a Ranger in the National Park Service at the Statue of Liberty, Ellis Island, and Saratoga Battlefield.
Assistant Commissioner, Technology and Chief Information Officer
Stephen Fisher is the Assistant Commissioner for Technology for the NYC Department of Small Business Services (SBS) and serves as the agency's Chief Information Officer. In this role, Stephen leads the day-to-day management of all critical agency technology operations and network infrastructure, software applications, and databases. He represents the agency in citywide technology forums to ensure cooperation and integration of data services across agencies.
Stephen began his technical career as a customer support technician with IBM/TSS where he was responsible for repairing technology hardware. He trained himself to become a Microsoft Certified Systems Engineer and was hired by MCI as a Network Administrator at one of their local city offices. Stephen joined SBS as a Network Administrator and during his time here, has assisted the agency through several major networking migration projects and network security audits. Prior to his current position, he served as the agency's Executive Director of Technology Operations. Stephen is also a U.S. Air Force veteran who served for four years throughout the United States and Europe as a Ground Radio Communication Specialist.
Stephen received his B.S. in Electrical Engineering from the New York Institute of Technology.
Neighborhood Development Division
M. Blaise Backer
Deputy Commissioner, Neighborhood Development Division
Michael Blaise Backer is the Deputy Commissioner of the Neighborhood Development Division at the NYC Department of Small Business Services (SBS). In this role, Blaise is responsible for oversight of the City's 76 Business Improvement Districts (BIDs), the largest network in the country investing more than $130 million annually in programs and services for neighborhoods across the five boroughs. In addition, Blaise oversees the City's primary commercial revitalization program known as Avenue NYC. Avenue NYC provides annual funding of approximately $10 million to neighborhood organizations through competitive SBS grants and awards. He also manages the Neighborhood Retail Leasing Program and the Coro Neighborhood Leadership Program. These programs are all designed to empower local communities with the tools and resources necessary to strengthen the city's commercial districts and create the conditions that attract private investment, allow our small businesses to thrive, boost local employment, and make our neighborhoods better places to live, work, and shop.
Before joining SBS, Blaise was the Executive Director of Myrtle Avenue Brooklyn Partnership for 10 years. The Partnership, comprised of the Myrtle Avenue Revitalization Project LDC (MARP) and the Myrtle Avenue Brooklyn Business Improvement District (BID), oversees the economic revitalization of the 20+ mixed-use blocks in Fort Greene, Clinton Hill, and Wallabout, Brooklyn. Blaise also served as the co-chair of the board of the New York City BID Association, the membership association of the Business Improvement Districts in New York City.
Blaise holds a Master in Urban Planning from NYU's Robert F. Wagner Graduate School of Public Service and a B.S. in Commerce from the University of Virginia.
Calvin T. Brown
Assistant Commissioner, Neighborhood Development Division
Calvin T. Brown is the Assistant Commissioner for Neighborhood Development at the NYC Department of Small Business Services (SBS). In this role, he manages three program areas – Neighborhood Planning, Capacity Building, and Business Improvement Districts - that are aimed at assisting in the creation and support of community-based development organizations (CBDOs) advancing the growth of commercial districts across the five boroughs.
Calvin is a planning professional with nearly two decades of experience. He previously worked at the NYC Department of City Planning (DCP) as a senior planner, where he supervised project managers working in Upper Manhattan. As the senior planner, he supervised the East Harlem Neighborhood Rezoning Team and worked closely with other divisions within DCP, other City agencies, elected officials ,and community stakeholders.
Calvin has a B.A. in Urban Studies and a Master's in Urban Planning from CUNY Hunter College, and a PhD in Urban and Public Policy from the Milano School of International Affairs, Management, and Urban Policy.
Workforce Development Division
Deputy Commissioner, Workforce Development Division
As Deputy Commissioner for Workforce Development, Lucinda is working to improve equity of opportunity for New York City's diverse communities, through the delivery of quality employment and training services. Lucinda oversees the operation of a network of 18 Workforce1 Career Centers which helps more than 100,000 New Yorkers a year; and the occupational skills training for more than 4,000 New Yorkers across the City's five boroughs.
Prior to this role Lucinda was the Senior Advisor for Healthcare Delivery in the Mayor's Office where she worked on reforms to NYC's safety-net healthcare system to address a $2B structural deficit, expand access to services, and improve quality of care and patient experience. Lucinda grew up in Australia and served three Prime Ministers during her tenure in the Australian Prime Minister's Department, where she worked on economic development, the federal budget and health reform.
Lucinda received a Master of Public Administration from the Harvard Kennedy School, and a Master of Public Health and a Bachelor of Science from the University of Adelaide.
Assistant Commissioner, Training
Jessica Weis serves as the Assistant Commissioner for Training in the Workforce Development Division. In this role, she oversees the development and implementation of training programs which help prepare New Yorkers for employment in industries that are in high demand and require advanced skills. Jessica also oversees employer-based training programs which help New York businesses upskill new and incumbent workers.
Prior to joining SBS in 2018, Jessica served as the Program Director for the Petey Greene Program which provides quality tutoring to incarcerated people. Prior to Petey Greene, Jessica spent five years with the NYC Department of Education's District 79 - Alternative Schools and Programs. At District 79, Jessica supported the citywide high school equivalency program, Pathways to Graduation, with communication, testing, workforce development, and the transition from the GED to its replacement exam, the TASC. Jessica began her career in direct service first with AmeriCorps National Civilian Community Corps and then with Brooklyn College Community Program, which supported Brooklyn high school students by connecting them to Brooklyn College students through after-school programming.