New Yorkers Can Now Get Disaster Assistance & Report Damage to FEMA
President Biden has approved an expedited Major Disaster Declaration that will help provide federal financial relief for New Yorkers recovering from the flooding damage caused by the remnants of Hurricane Ida. The counties covered by the declaration include: Bronx, Queens, Kings (Brooklyn), and Richmond (Staten Island).
Apply for disaster assistance and report damage to your property:
Call 7 a.m. to 1 a.m. ET, 7 days a week:
1-800-621-3362 (711 or VRS available)
If you use a relay service (a videophone, InnoCaption, CapTel, etc.), please provide your number assigned to that service. FEMA must be able to contact you. Be aware that phone calls from FEMA may appear to come from an unidentified number.
The Damage Assessment Tool allows the City to immediately collect damage information from New Yorkers to assess the impact upon affected areas. Reporting damage with this form is for tracking purposes only. You will not be provided a confirmation number. If you want to report a specific concern, file a Service Request by visiting 311 online or calling 311 (212-639-9675 for Video Relay Service, or TTY: 212-504-4115).
You can also report damage in one of the following ways:
- Fallen Tree or Branch to report trees or branches that have fallen to the ground on public property
- Power Outage to report loss of power or to file a Con Ed Power Outage Claim
- City Claim to report property damage from a City tree